Parking Svcs Representative

University of Rochester • New Haven, CT

11d • $19 - $24 • Onsite

About The Position

The Parking Services Representative acts as a University representative, disseminating information about parking and traffic to the University community and visitors. This role provides services and conducts transactions to ensure the effective and efficient implementation of University policies related to parking, traffic, and circulation. The position operates under the general direction of the Operations Manager or other designated authority.

Requirements

• High School diploma or equivalent
• Excellent interpersonal and communication (written and oral skills)
• Knowledge of data entry
• Ability to work with mainframe and computer applications and programs preferred
• Must possess a valid New York State Driver's License
• University approval required of "suitable" past driving record

Nice To Haves

• Ability to work with mainframe and computer applications and programs

Responsibilities

• Provides information concerning parking and traffic to the University and the public.
• Acts as University host to visitors.
• Utilizes a variety of resources to provide parking, traffic, directional and general information pertaining to the University to motorists, cyclists and pedestrians.
• Moves vehicles in valet parking program.
• Jump starts vehicles.
• Operates information and parking booth facilities.
• Issues warning notices and tickets to vehicles in violation of regulations.
• Conducts lot usage surveys and investigates parking complaints.
• Observes and reports lot, traffic and roadway maintenance and other needs.
• Performs dispatch duties as required.
• Provides traffic control assistance and other related support during special events and emergencies.
• Serves as example to campus community regarding safe usage of motor vehicles and bicycles.
• Handles payments for daily pay lots, permits, passes and violations.
• Performs register closing procedures.
• Prepares, distributes and reconciles funds.
• Using mainframe workstation; processes and issues permits, verifies application information, processes violations, registers motor vehicles and bicycles, handles confidential information (e.g., various state motor vehicle department files, bursar, personnel).
• Provides emergency rides and taxi/courier on request, filing, stocking supplies, answering telephones, assisting with Parking Services functions.

Benefits

• The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED