Parking Svcs Representative
About The Position
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. GENERAL PURPOSE: To act as a University representative in disseminating information concerning parking and traffic to the University's community and visitors. Provide services and conduct transactions that insure the effective and efficient implementation of University policies related to parking, traffic and circulation. Under general direction of the Operations Manager or other designated authority.
Requirements
- High School diploma or equivalent
- excellent interpersonal and communication (written and oral skills)
- knowledge of data entry
- ability to work with mainframe and computer applications and programs preferred
- Must possess a valid New York State Driver's License with University approval required of "suitable" past driving record.
Responsibilities
- Provides information concerning parking and traffic to the University and the public.
- Acts as University host to visitors.
- Utilizes a variety of resources to provide parking, traffic, directional and general information pertaining to the University to motorists, cyclists and pedestrians.
- Moves vehicles in valet parking program.
- Jump starts vehicles.
- Operates information and parking booth facilities.
- Issues warning notices and tickets to vehicles in violation of regulations.
- Conducts lot usage surveys and investigates parking complaints.
- Observes and reports lot, traffic and roadway maintenance and other needs.
- Performs dispatch duties as required.
- Provides traffic control assistance and other related support during special events and emergencies.
- Serves as example to campus community regarding safe usage of motor vehicles and bicycles.
- Handles payments for daily pay lots, permits, passes and violations.
- Performs register closing procedures.
- Prepares, distributes and reconciles funds.
- Using mainframe workstation; processes and issues permits, verifies application information, processes violations, registers motor vehicles and bicycles, handles confidential information (e.g., various state motor vehicle department files, bursar, personnel).
- Providing emergency rides and taxi/courier on request, filing, stocking supplies, answering telephones, assisting with Parking Services functions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
