Parking Services Representative

University of Texas at Austin•Austin, TX

7d•Onsite

About The Position

Parking and Transportation Services (PTS) provides the campus access, mobility, and services through policies that are customer focused, environmentally friendly, and economically sound. This role is for a university that is internationally recognized for its academic programs and research, where the work makes a difference in the lives of staff, thereby enhancing the student experience. UT Austin provides an outstanding benefits package. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. The purpose of this role is to articulate, reinforce, or modify behaviors as they relate to parking on the UT Campus, by enforcing the University Parking Regulations. To ensure that properly permitted vehicles can access their paid for parking spaces.

Requirements

High school graduation or GED.
Experience with large-scale receipt, disbursement and recording cash payments, or as a cashier handling cash transactions.
Experience using a personal computer, and with clerical functions.
Experience participating as a team member, providing excellent customer service.
Experience completing reports, maintaining database records and maintaining files.
Must have professional demeanor, show attention to detail, have reliable transportation, and display punctual, dependable attendance.
Relevant education and experience may be substituted as appropriate.
Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
Class "C" operator's driver's license.
Provide a current three-year driving record from the current state of residence.
If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.
Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Nice To Haves

The above experience gained in a University department or large-scale parking environment.

Responsibilities

Receives cash, checks, or credit cards at a cashier's window or from a prepay gate or lot entrance. Maintains a cash drawer bank. Balances cash drawer and prepares cash out reports daily. Provide continuous, exemplary customer service.
Completes various departmental and university forms and reports. Sells permits and other parking related items to customers. Accepts and posts payments for parking-related items and services. Checks permits to verify authorization and assists in identification of stolen or altered permits. Communicates with various departments across campus via two-way radio and/or phone for auto assistance, boot verification, and security purposes. Use of common office machines and departmental software.
Drives UT vehicles to perform various job duties. May work in various locations across campus and must be proficient in garage, event, and surface operations. Must have strong verbal and written communication skills.
Performs various parking related tasks. Performs daily, weekly, monthly, annual audits of permits and access cards. Compiles periodic reports. Performs related duties as assigned. General supervision over students and new cashiers. May assume duties of supervisor in his/her absence.
Other related functions as assigned.

Benefits

Competitive health benefits (full-time employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card