Parking - Seasonal, Gilford, NH

Live Nation Entertainment • Gilford, NH

4d • Onsite

About The Position

The BankNH Pavilion (BNHP) is a top-tier concert venue in the U.S., recognized for high customer and employee satisfaction. Established in 1996 and enhanced by a partnership with Live Nation Entertainment in 2018, BNHP attracts major artists and offers a vibrant summer work environment. We are seeking friendly, self-motivated individuals with excellent customer service skills to join our Parking Department in a fast-paced outdoor setting.

Requirements

• At least 16 years of age.
• Strong verbal and nonverbal communication skills.
• Nights, weekends, and potentially holiday work required.
• Ability to work in all types of weather.
• Long hours of standing with almost no sitting.
• Ability to learn the layout of the parking lots and venue.
• Familiarity with BNHP venue policies and proactivity in enforcing them (e.g., bag sizes, lawn chairs, prohibited items).
• Commitment to at least 50 percent of shows.
• Familiarity/comfort with technology such as smartphones.
• Cash handling experience a plus.
• Reliable form of transportation and communication.

Nice To Haves

• Previous experience in a customer service role.
• Previous experience in a parking attendant or similar role.

Responsibilities

• Assist guests with locating their pre-paid parking ticket on smartphones.
• Direct arriving guest vehicles to the correct purchased lot in an organized, efficient, and welcoming manner.
• Work closely with BNHP Box Office/Backstage Staff for parking verification.
• Process pre-paid parking tickets through a ParkHub device.
• Process new sales by credit card, Apple pay, or cash, ensuring accurate data entry.
• Communicate clearly with customers and other staff regarding vehicle direction.
• Help set up access roads and parking areas with cones, barriers, and delineators prior to ingress and adjust as needed.
• Keep parking areas clean and orderly to maximize space usage.
• Enforce tailgating and general parking policies with customers.
• Report any issues to a Supervisor, such as accidents, safety hazards, or unusual occurrences.
• Ensure pedestrian safety by being cognizant of foot traffic.
• Direct departing guest vehicles to the proper exits in an organized, efficient, and friendly manner.
• Assist in the removal of cones, barriers, and delineators after egress.
• Enter availability 3 weeks in advance through the ABIMM online system and communicate any changes to the supervisor.
• Ensure time worked is accurately captured through the ABIMM system.
• Have reliable transportation and communication.
• Dress in assigned uniform and safety gear/equipment.
• Attend all training and meetings as needed.
• Use a radio in a respectful and concise manner.
• May perform other duties as assigned.

Benefits

• Generous vacation
• Healthcare
• Retirement benefits
• Student loan repayment
• Tuition reimbursement
• Six months of paid caregiver leave for new parents (including fostering)
• Perks like Roadie Babies helping new parents care for their babies on work trips
• Access to free live events through exclusive employee ticketing program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed