Parking Regulation Officer
LAZ Parking Chicago•Chicago, IL
•Onsite
About The Position
The Parking Enforcement Agent provides operational support by enforcing local parking ordinances, creating, and issuing parking tickets, and resolving customer disputes. Our ideal candidate will pay close attention to detail when inputting information into our handheld ticketing devices, have excellent customer service experience, and be comfortable working outside in the seasonal elements.
Requirements
- High School graduate or equivalent.
- General knowledge of streets and directions is required.
- A minimum of 1 year of outdoor work experience is required.
- Experience operating a bicycle is required.
- Ability to handle challenging and, at times, emotionally charged situations.
- Ability to follow bicycle safety rules and regulations on the road during the day and at night.
- Ability to drive a motor vehicle for work is NOT required.
- Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
- Ability to work independently and multi-task.
- Ability to interpret policies, procedures, and standard business practices.
- Ability to speak, read, and comprehend the English language.
Responsibilities
- Monitor vehicles violating city ordinances and issuing citations in accordance with post regulations by following an assigned route on foot or by bicycle.
- Bike and/or walk for long periods of time in a variety of weather conditions.
- Screen for parking placards and permits for special privileges within approved areas.
- Resolve customer complaints per policies and procedures.
- Upload a handheld computer to obtain current information required for work daily.
- Maintain and care for all company-issued equipment.
- Other related duties as assigned.
Benefits
- Team Atmosphere
- Growth Opportunities
- Pay Activ – On-demand access to earned wages; get up to 50% of your earned wages immediately!
- Paid training
- Free company uniform
- Health Coaching & Resources
- Employee Assistance Program (EAP)
- Smoking Cessation Program
- 401k
- Medical
- Dental
- Vision
- Paid time off
- Short Term & Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
