Parking Lot Coordinator

The Parking Spot • Philadelphia, PA

8d • Onsite

About The Position

With more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members spread across over 40 locations nationwide. We are proud to offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success. As employee owners, every one of us plays a part in providing exceptional service to our guests across the country. Our Parking Lot Coordinators play an integral part of daily operations ensuring the smooth flow of operations at our facility, as well as assisting our guests during the check-in and check-out process.

Requirements

• High school education or equivalent
• Previous customer service experience preferred
• Valid driver’s license is required at all times
• Currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
• Ability to verbally communicate clearly in the English language for safety purposes
• Ability to work in inclement weather
• Ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation

Responsibilities

• Greet each customer in a friendly and professional manner
• Provide clear directions and answer guest questions about the facility, airport and our operations
• Observe activities at the parking facility, including any issues with guest vehicles, trip hazards, etc. and report any suspicious activity to Management
• May maintain and monitor surveillance camera system inside office communicating with on-duty security
• May dispatch shuttles to maintain ample coverage at the facility and at the airport
• Direct proper movement of parking lot activities including shuttle movement, Shuttle Driver breaks, and shuttle fueling schedules
• Cooperate with all team members to provide the best possible service to all internal and external customers
• May cross-train for other frontline positions as directed by management
• Maintain accurate familiarity with the airport terminals and general area to answer questions and provide helpful information to guests
• Perform additional duties as reasonably requested by Management

Benefits

• Participation in and financial benefit from our shared employee ownership program
• Instant offers – standout candidates can receive conditional offers immediately after their interview
• Regular bonus opportunities for those who are eligible
• Consistent schedules
• Medical, Vision, Dental, and 401(k) plan benefits
• Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED