Lot Auditor - Cleveland, OH

Parking Management Company•Cleveland, OH

2d•$18 - $18•Onsite

About The Position

Parking Management Company (PMC) is hiring a dependable, detail-oriented Parking Lot Auditor to support hotel self-parking operations. This position monitors parking activity, completes vehicle and revenue audits, maintains accurate records, assists guests, and helps keep the parking facility safe, clean, and organized. The ideal candidate is comfortable working independently, using computers and parking systems, and remaining alert throughout an overnight shift.

Requirements

High school diploma or GED preferred.
Previous parking, auditing, cash-handling, hospitality, or customer-service experience preferred.
Basic math and computer skills.
Strong attention to detail and organizational skills.
Ability to maintain accurate written and electronic records.
Strong communication and customer-service skills.
Ability to work independently and make sound decisions.
Availability to work assigned days, evenings, overnight shifts, weekends, and holidays.
A valid driver’s license and an acceptable motor vehicle record are required only when driving is an essential function of the assigned position.
After a conditional offer, applicable background and motor vehicle record checks will be conducted in accordance with federal, state, and local laws.
Use computers, mobile devices, payment systems, and two-way radios.
Remain alert to changing safety and operational conditions.

Responsibilities

Issue parking tickets, process payments, and accurately track receipts and related records.
Complete shift reports, vehicle counts, ticket logs, revenue reports, and other required documentation.
Report errors, discrepancies, and unusual activity promptly.
Record vehicle information, organize keys when applicable, and maintain accurate parking records.
Regularly inspect the parking area and report hazards, suspicious activity, parking violations, and security concerns.
Follow all safety and incident-reporting procedures.
Keep the parking area, booth, and workstation clean and organized.
Report damaged equipment, lighting problems, debris, and other hazards.
Assist guests with payments, parking questions, and directions.
Communicate clearly and professionally with guests, team members, supervisors, and clients.
Maintain dependable attendance and arrive prepared for scheduled shifts.
Follow company and property policies.
Maintain a professional appearance and attitude.
Perform other job-related duties consistent with the position’s responsibilities and operational needs.