Parking Lot Attendant

ABM • Charleston, SC

2d • Onsite

About The Position

Duties include providing quality service to client team members and customers with the goal of enhancing the customer experience. The Parking Ambassador assists and directs both customers and patients in a friendly way, following company procedures and safety rules and reporting any safety issues and other concerns to the Operations Manager. The Parking Attendant will monitor parking areas, tactfully assisting customers and patients with any issues/ questions related to entering, exiting, and parking at the facility, while providing ambassadorial and way-finding services. The Parking Attendant must be flexible and willing to complete all tasks that are assigned to provide good service and customer satisfaction.

Requirements

• Must be at least 18 years of age
• Must be authorized to work in the United States
• Must be able to walk/stand outside for extended periods of time
• Must be willing to work in extreme weather conditions
• Must have the ability to effectively present information and respond to questions from passengers, manager, clients, customers and the general public on a daily basis
• Must possess excellent conflict resolution/de-escalation skills

Responsibilities

• Providing quality service to client team members and customers with the goal of enhancing the customer experience.
• Assisting and directing both customers and patients in a friendly way, following company procedures and safety rules.
• Reporting any safety issues and other concerns to the Operations Manager.
• Monitoring parking areas, tactfully assisting customers and patients with any issues/ questions related to entering, exiting, and parking at the facility.
• Providing ambassadorial and way-finding services.
• Being flexible and willing to complete all tasks that are assigned to provide good service and customer satisfaction.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed