Parking Garage Porter/Maintenance - Port Atwater Garage, Detroit

Towne Park•Detroit, MI

5d•Onsite

About The Position

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Requirements

High school diploma or general education degree (GED) or equivalent combination of education and experience.
Must be at least 18 years of age.
Must be able to pass a criminal background check and drug screen.
One to three months related experience and/or training (if no Diploma or GED).
Must be able to read and write Standard English language.
Must be able to read and comprehend simple instructions, short correspondence and memos.
Must be able to write simple correspondence.
Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees.
Ability to understand 24 hour and military time systems.
Ability to understand rates applicable to time passed.

Nice To Haves

Customer service experience preferred.

Responsibilities

Perform cleanliness checks each shift of all guest entrances/elevator landings in the entire garage, including emptying ash urns daily and trash receptacles at ½ full or higher, and sweeping litter and cigarette butts.
Use a mop or power washer to eliminate stains in common areas from liquid spills and wipe all signage, way finding material, and pay on foot stations with appropriate cleaning solutions.
Maintain general cleaning of the garage using a mobile garbage can, broom, and dustpan to remove debris around and between vehicles. Power wash pillars and columns as needed.
Wipe all signage and way finding materials at garage vehicular entrances and exits, and clean equipment like gates, gate arms, and card reading equipment.
Empty returned guest key receptacles at each garage exit and return them to the Towne Park MOD. Power wash garage entrances and exits as needed.
Assist guests with directions and other inquiries, providing information about the surrounding area and attractions.
Protect guest confidentiality in accordance with HIPPA requirements and maintain the security of customer financial and identifying information.