Parking Garage Customer Service Concierge

ABM•Houston, TX

11d•Onsite

About The Position

The Garage Parking Customer Service Concierge is responsible for customer service, cash handling, and clerical tasks. This role is a good fit for individuals just entering the workforce or returning with limited experience. ABM is a military and veteran-friendly employer and encourages veterans and candidates with military experience to apply.

Requirements

Must be 21 years of age or older
Must have a valid drivers license.
Ability to learn software packages appropriate to responsibilities.
Strong attention to detail and accuracy in data entry and record keeping
Working knowledge of Microsoft Office and Outlook, Excel
General administration skills
Excellent computer skills

Nice To Haves

One (1) Year of prior customer service or similar experience preferred

Responsibilities

Data Entry
Customer Service
Clerical tasks
Cashier tasks
Answering phones
Deliveries (walking distance)
Data postings regarding billing
Daily revenue posting
Support other personnel as required
Post payments on customer accounts
Tenant validations and reporting
Copy, scan, and fax documents
Answer customer Emails phone calls in a timely manner
Assure all transactions are accounted for correctly
Activate parking access
Process vendor invoices.
Provide customer service and information to patrons and prep for the next shift
Ensure quality service, customer satisfaction, clean facility areas, and a safe work environment