Parking Garage Attendant
About The Position
Duke University is seeking a Parking Garage Attendant to support daily parking operations across campus and health system locations. In this role, you’ll help ensure a smooth, safe, and efficient parking experience by assisting parkers with payments, gate issues, directions, and general inquiries. You’ll serve as a key point of contact for the Duke community—providing excellent customer service while helping maintain the cleanliness, safety, and functionality of parking facilities. This role is ideal for someone who enjoys helping people, multitasking, and working independently in an active environment.
Requirements
- High school education or equivalent with strong communication and organizational skills
- At least 1 year of experience in customer service or a parking environment
- Strong problem‑solving skills and ability to multitask
- Ability to work independently and manage multiple requests throughout the day
- Ability to follow procedures and provide consistent, high‑quality customer service
Nice To Haves
- Experience working in a high‑volume customer service or operational setting
- Familiarity with parking systems, ticketing, or payment platforms
Responsibilities
- Assist parkers with ticketing, payments, gate issues, and general inquiries
- Conduct routine walk‑throughs to monitor cleanliness, safety, and facility conditions
- Provide directions and support to first‑time parkers and visitors
- Identify and report parking issues or operational concerns to leadership
- Collaborate with maintenance, enforcement, and customer service teams to resolve issues
Benefits
- Competitive medical and dental care programs
- Generous retirement benefits
- Wide array of family-friendly and cultural programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
