Parking Facility Manager

Legacy Parking•Atlanta, GA

just now•Onsite

About The Position

Legacy Parking is a rapidly growing parking asset management company that prides itself on operational excellence, high-touch service, and developing our people. We are looking for a dynamic Location/Facility Manager to join our team in the Atlanta market! The Facility/Location Manager is responsible for the complete day-to-day operations of an assigned location or multi-location account — such as an office complex, municipal account, or other property — serving as the primary liaison with property management, security, tenants, visitors, and clients.

Requirements

2+ years of management experience in a service-related industry (parking industry experience preferred)
Prior experience managing teams, staffing, scheduling, and financial/budget oversight
Demonstrated ability to lead, anticipate challenges, and develop solutions
Proven capacity to manage multiple projects and priorities with flexibility
Strong written and verbal communication skills; formal presentation skills a plus
Proficiency in Microsoft Office and related technologies
Self-motivated, professional, and customer-focused demeanor

Nice To Haves

Bachelor's degree preferred

Responsibilities

Oversee daily operations to ensure compliance with company standards and client expectations
Ensure compliance with parking, security, and cash control procedures; participate in audits as needed
Monitor facility maintenance and cleanliness, recommending improvements to enhance customer experience
Implement and manage OSHA compliance and other required safety standards
Investigate, monitor, and resolve damage claims; implement safety programs to reduce risk and prevent recurrence
Prepare and review daily, weekly, monthly, and annual financial and operational reports
Monitor and analyze market rate structures to remain competitive and profitable
Drive revenue growth, manage expenses, and deliver customer satisfaction through operational excellence
Ensure accurate daily cash deposits, monitor audits, and safeguard against inefficiencies or theft
Work with the General Manager to prepare budgets, financial forecasts, status reports, and personnel reviews
Recruit, train, lead, and develop a team including Assistant Managers and Team Leaders, fostering a high-performance culture
Identify high-potential employees to support organizational growth and succession planning
Oversee payroll processing, timekeeping accuracy, and collaborate with HR on wage/hour compliance
Handle employee relations issues with fairness and alignment to company policy
Act as primary point of contact for property management, clients, and customers — resolving issues promptly and professionally
Build and maintain strong client relationships to support business retention and growth
Deliver on all client contractual requirements in partnership with Legacy Parking leadership
Lead special projects, programs, and initiatives as assigned