Parking Facility Attendant

City of Asheville•Asheville, NC

4d•Onsite

About The Position

The City of Asheville is seeking qualified applicants for the position of Parking Facility Attendant in the Transportation Department’s Parking Services Division. The Parking Services Division provides convenient, safe, clean, and accessible public parking options. This position provides custodial and customer service duties at public parking facilities.

Requirements

High school diploma or GED required; supplemented by one year of work experience that shows an ability to maintain steady employment in any field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Must possess and maintain a valid North Carolina driver’s license.
Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.

Responsibilities

Perform custodial tasks in public parking garages to maintain clean and safe facilities for customers.
Conduct frequent rounds in assigned parking facilities to inspect parking bays, stairwells, and elevators to identify and address urgent cleaning needs that pose a health and safety risk to the public, such as broken glass and human waste.
Empty trash containers and recycling containers.
Troubleshoot equipment issues: assist with repairing gates, pay stations, or ticket spitters; report problems to supervisor; and perform minor repairs.
Inspect assigned parking facility: walk facility to check for maintenance needs, improper parking, abandoned vehicles, loitering, criminal incidents, or suspicious activity, and report observations and violations.
Provide customer service: answer questions, assist customers with using equipment and making payment, respond to customer complaints and problems.
During special events and peak use time-frames, assist with event operations: Coordinate vehicle entry and exit at assigned parking facility, take payments for public parking.
Performs other related duties as required.