Parking Events Manager | Full-Time | Iowa State University- Parking

Oak View Group•Ames, IA

13d•Onsite

About The Position

The Parking Events Manager will perform highly responsible professional work coordinating and supervising the parking operations and all aspects pertaining to event parking management and assigned traffic control. Work involves responsibility for the supervision of office support and the coordination of operational activities. Employees in this position are expected to be able to perform any and all work tasks and comply with any work schedules, attendance, or duty requirements that may be established by department rules. Work is performed with considerable independence, and work is reviewed through conferences, observation, and evaluation of results achieved.

Requirements

High school education or equivalent is required.
3-5 years of experience in parking/transportation management; event management preferred.
Knowledge of Microsoft Office Suite.
Must be able to work a flexible schedule, including long hours, nights, weekends, and holidays.
Must be comfortable working with the public and have strong interpersonal and communication skills.
Basic arithmetic skills.
Ability to work effectively as a team player.
A driver’s license may be required depending on the business needs of the parking location.

Nice To Haves

event management preferred

Responsibilities

Manages all parking activities, including office support activities, record keeping, budgeting, applications, violation notices, and related activities.
Handles complaints and related problems with the public, staff, or traffic police involving parking issues and any other related areas.
Oversees parking plans and coordinates with third-party vendors for special events occurring, including variable message board placement and messages to direct traffic.
Monitors performance of vendors to ensure all assets are properly maintained and operated.
Develop and implement event-specific parking and traffic management plans to ensure the safe and efficient movement of vehicles and pedestrians before, during, and after events.
Coordinate parking operations with venue management, public safety personnel, law enforcement, and third-party vendors to ensure seamless event execution.
Schedule and evaluate parking staff, ensuring appropriate staffing levels and adherence to departmental policies and customer service standards.
Monitor parking operations during events and make real-time operational adjustments to traffic flow, staffing, and parking assignments to maximize efficiency and guest satisfaction.
Performs related work as assigned.