Parking Event Supervisor - Downtown

Olympia ParkingDetroit, MI
Onsite

About The Position

As a Parking Event Supervisor, you'll be responsible for instructing parking attendants, directing traffic, helping guests enter and exit the facilities and maintaining a clean and safe environment for all guests and employees within parking areas. Events are typically held on evenings and weekends.

Requirements

  • Minimum 2 years’ experience as parking attendant.
  • Maintain a valid Michigan Driver’s License with good driving record.
  • Maintain understanding of venue layout, particularly the parking areas and exits.
  • Excellent verbal communication skills.
  • Ability to stand throughout the duration of a scheduled shift (minimum 4 hours).
  • Ability to bend or twist at the waist to reach and move items at ground level (typically traffic cones or parking signs).
  • Ability to lift of move up to 15-20 pounds with no restrictions.
  • Must be capable of working outside in a variety of environmental conditions (heat, cold, humidity, high wind, snow, or rain).
  • Be available to work scheduled events as needed (includes nights and weekends).

Nice To Haves

  • Prior supervisory experience preferred.

Responsibilities

  • Direct parking attendants during ingress and egress.
  • Monitor parking attendants to make sure they complete all tasks and follow all company policies and procedures.
  • Ensure parking attendants are providing a high level of customer service.
  • Greet guests upon entry.
  • Assist guests by scanning parking passes.
  • Direct guests so they park in the appropriate area.
  • Inform guests of current policies and procedures regarding tailgating, items allowed within the venue, and exits.
  • Direct the flow of traffic entering, exiting, and within the venue parking areas.
  • Provide a safe and clean environment by notifying the appropriate personnel.
  • Place traffic cones prior to the event, before egress and remove after the streets have cleared.
  • Install and remove signage prior to and after events.
  • Monitor parking lot locations and report to manager.
  • Notify guests of the current parking fee (when applicable).
  • Address guest concerns.
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