Parking Enforcement

LAZ Parking•Dana Point, CA

1d•Onsite

About The Position

Parking Enforcement is responsible for ensuring garages are maintained and cleaned daily. Monitor assigned locations. Give out fee notices to vehicles when it is appropriate and ensure all parkers are compliant. Principal Job Duties: Ensure the assigned garage is maintained and cleaned daily. Must be willing to travel by foot to enforce throughout the assigned garage. Ensure all parkers are compliant in time zones. Report concerns or needs to direct supervisor if directly asked or in the case of an emergency. Be in correct LAZ Parking uniform, on time, and ready to work when scheduled Responsible for general light maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, etc. Responsible for ensuring all daily duties on maintenance checklist are completed efficiently and timely. Greet customers using names, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base. Provide vehicle assistance to customers in garage. Assist customers as needed over intercom system, in lobbies, lanes, and in the parking office. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. Perform other duties as assigned.

Requirements

Experience with general facility maintenance required.
Experience in customer relations.
Cleaning experience along with outdoor housekeeping.
Ability to communicate professionally and effectively.
Ability to handle challenging and at times, emotionally charged situations.
Must be able to work unsupervised.
Ability to speak, read, and comprehend the English language.
Demonstrates a sense of urgency and timeliness.
Excellent team building and interpersonal skills.
High school diploma or GED preferred but not required.
Ability to lift, push and pull at least 30 pounds.
Ability to stand, walk and run for extended periods of time.
Ability bend, stoop, squat and lift frequently throughout a shift.
Ability to work outside in varying weather conditions (heat, rain, cold).

Nice To Haves

Parking industry experience is preferred but not required.
Janitorial, laborer, housekeeping, cleaning, maintenance, porter experience is preferred.
Strong Customer service experience preferred.
Parking and/or hospitality industry experience is preferred but not required.

Responsibilities

Ensure the assigned garage is maintained and cleaned daily.
Travel by foot to enforce throughout the assigned garage.
Ensure all parkers are compliant in time zones.
Report concerns or needs to direct supervisor if directly asked or in the case of an emergency.
Be in correct LAZ Parking uniform, on time, and ready to work when scheduled.
Perform general light maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, etc.
Ensure all daily duties on maintenance checklist are completed efficiently and timely.
Greet customers using names, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
Provide vehicle assistance to customers in garage.
Assist customers as needed over intercom system, in lobbies, lanes, and in the parking office.
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
Perform other duties as assigned.