Parking Enforcement Officer

Pilgrim Parking•Boston, MA

1d•Onsite

About The Position

Propark Mobility is currently hiring a Parking Enforcement Officer for full-time opportunities to start immediately. This role involves patrolling assigned areas to observe vehicles for parking violations, issuing citations, operating license plate reading technology, supervising vehicle towing, and performing routine maintenance on enforcement vehicles. The position also includes completing citation data, trash pickup, "booting" vehicles, exercising good judgment in public interactions, and providing excellent customer service according to company standards. Employees may also be asked to complete small cleaning or maintenance tasks and other special projects as assigned by management.

Requirements

Must have held a valid driver's license for 3 years minimum
You are at least 18 years old.
You have a valid Driver's License
You have a minimum of 3 years of driving experience
Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
Ability to work in a fast-paced environment.
Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
Ability to provide customer resolution in a professional and friendly manner.
Available Mornings, Evenings, Overnight

Nice To Haves

High School degree preferred but not required.
Customer service: 1 year+

Responsibilities

Patrols an assigned area to observe automobiles, motorcycles, commercial vehicles and other vehicles for parking violations in multiple locations
Issues citations for improper use of specifically designated, improper parking such as parking in crosswalks or other sidewalks, improperly parked motorcycles, parking in preferential areas, and related violations.
Operate a license plate reading technology through touch screen interface.
Supervise towing and removal of vehicles by contracted vendors.
Checks the operational condition of enforcement vehicles and performs routine operator maintenance such as fueling the vehicle
Completes data required for citations including but not limited to violation type, time, date and location of offense, vehicle license plate number and/or vehicle identification number;
Trash pickup at multiple locations
"Boot" Vehicles that are in violation with a device called the Barnacle
Exercise proper judgment, tact and diplomacy in dealing with people.
Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues
May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
Other special projects as assigned by location management.

Benefits

$1,000 Signing/Retention Bonus!
Earn ANOTHER $1,000 for EACH new friend you refer who is hired!
We promote from within - park your career here!
Free Parking!
Flexible scheduling
Paid Holidays
Wellness
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
Paid vacation and an extra day-off on your birthday!! (FT Employees)
Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k! (FT Employees)
The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
Wellness is provided according to city or state mandates