Parking Enforcement Officer

Propark Mobility • New Haven, CT

2d • Onsite

About The Position

Propark Mobility is currently hiring a Parking Enforcement Officer for part-time opportunities to start immediately. This role involves patrolling assigned areas to observe vehicles for parking violations, issuing citations, operating license plate reading technology, supervising towing, and performing routine maintenance on enforcement vehicles. The position also requires completing citation data, trash pickup, "booting" vehicles, exercising good judgment in dealing with people, and providing excellent customer service according to company standards. Additional tasks may include small cleaning or maintenance duties and special projects as assigned by management.

Requirements

• At least 18 years old.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to provide customer resolution in a professional and friendly manner.
• Available Mornings, Evenings, Overnight

Nice To Haves

• Customer service: 1 year+

Responsibilities

• Patrols an assigned area to observe automobiles, motorcycles, commercial vehicles and other vehicles for parking violations in multiple locations
• Issues citations for improper use of specifically designated, improper parking such as parking in crosswalks or other sidewalks, improperly parked motorcycles, parking in preferential areas, and related violations.
• Operate a license plate reading technology through touch screen interface.
• Supervise towing and removal of vehicles by contracted vendors.
• Checks the operational condition of enforcement vehicles and performs routine operator maintenance such as fueling the vehicle
• Completes data required for citations including but not limited to violation type, time, date and location of offense, vehicle license plate number and/or vehicle identification number;
• Trash pickup at multiple locations
• "Boot" Vehicles that are in violation with a device called the Barnacle
• Exercise proper judgment, tact and diplomacy in dealing with people.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues
• May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
• Other special projects as assigned by location management.

Benefits

• Free Parking!
• Flexible scheduling
• Paid Holidays
• Wellness
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• Paid vacation and an extra day-off on your birthday!! (FT Employees)
• Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k! (FT Employees)
• Seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
• Wellness is provided according to city or state mandates

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED