Parking Compliance Associate

Propark Mobility • Columbus, OH

11d • Onsite

About The Position

CampusParc at The Ohio State University (OSU) is seeking a Part-Time Parking Compliance Associate to monitor parking areas, issue citations, and provide excellent customer service. This role involves operating a handheld ticket issuance system, maintaining company equipment, and interacting with university personnel. The associate will also be responsible for supervising vehicle towing and ensuring the operational readiness of enforcement vehicles. A key aspect of the role is to provide assistance and directions to parkers, exercising good judgment and professionalism.

Requirements

• At least 20 years old.
• Must have a valid DMV driver’s license, for at least 3 years.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to safely drive a standard or automatic transmission vehicle.
• Ability to work in a fast paced environment.
• Ability demonstrate sound judgment and professionalism in interactions, maintaining respectful and diplomatic approach
• Must maintain a neat and clean appearance in adherence to company standards at all times.

Nice To Haves

• High School degree preferred.
• One year related experience preferred.

Responsibilities

• Monitors metered, pay to park and permit areas and issues citations
• Accurately enters citation details, including violation type, inputs and corrects vehicle license plate information, vehicle information, and violation information using a handheld ticket issuance system.
• Maintains and cares for all company-issued equipment (vehicles, phones, tablets, etc.), and reporting any damage or technical issues to the Supervisor/Manager on shift
• Interfaces with University police and/or other University personnel.
• Checks the operational condition of enforcement vehicles and performs routine operator maintenance such as charging EV, and inflating tires, etc.
• Operates and trouble shoots computer equipment and two-way radio, handheld device and technology.
• Completes data required for citations including but not limited to violation type, location of offense, vehicle license plate number and/or vehicle identification number;
• Provides excellent customer service to all parkers, taking every opportunity to assist with questions, parking concerns, and directions.
• Supervise towing and removal of vehicles by contracted vendors.
• Exercise proper judgment, tact and diplomacy in dealing with people.
• Clean vehicles before and after each shift.
• Stock supplies as needed.
• Other special projects as assigned by location management.

Benefits

• Free Parking!
• Flexible scheduling
• Paid Holidays
• Wellness programs
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• Free parking while working at your assigned Propark location(s).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED