Parking Cashier - FedExForum

Reimagined Parking • Memphis, AL

7d • Onsite

About The Position

The Parking Cashier operates a designated parking location at FedExForum, accurately handling cash and electronic transactions while providing exceptional customer service. The role includes proper ticket handling, secure cash management, and maintaining a clean, safe, and welcoming environment for guests. The Cashier works with teammates and management to follow cash-handling procedures, safety standards, and company policies while meeting customer and client expectations. Shifts vary and may include weekends.

Requirements

• Must be at least 18 years of age.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• For US employment, must be authorized to work in the United States and provide required documentation verifying eligibility.
• Excellent customer service and interpersonal communication skills.
• Ability to communicate clearly and professionally with guests.
• Strong attention to detail and accuracy.
• Basic math and cash-handling skills.
• Ability to learn quickly and make sound decisions in a fast-paced environment.

Nice To Haves

• Previous cash-handling experience is an asset.
• Previous customer service experience is preferred.

Responsibilities

• Accurately process credit card and other payment transactions.
• Maintain an organized cash drawer and tickets.
• Prepare cash control and summary sheets accurately.
• Promptly report cash overages and shortages.
• Ensure adequate change is available throughout the shift.
• Complete shift and daily reconciliations of receipts, cash, and charges.
• Perform revenue drops according to location-specific procedures.
• Secure funds and control documents in deposit bags before deposit.
• Greet and depart guests in a friendly, courteous, and professional manner.
• Provide pleasant, helpful, and solution-oriented customer service.
• Resolve customer complaints promptly and efficiently, escalating when necessary.
• Answer guest questions and explain parking procedures.
• Communicate professionally and respectfully with guests, clients, and teammates.
• Issue and/or collect visitor parking tickets.
• Match visitor ticket forms when original tickets cannot be located.
• Assist guests entering or exiting the property.
• Answer telephone calls promptly and courteously when required.
• Maintain a clean, orderly, and safe cashier booth and surrounding work area.
• Clean and organize the booth interior and windows.
• Keep signage and equipment clean and free of vandalism or graffiti.
• Walk the parking lot to pick up trash and replace garbage liners as needed.
• Keep supplies stocked, stacked, and organized.
• Maintain a safe and secure work environment.
• Lock windows and doors and secure cash when leaving the booth.
• Immediately report accidents, incidents, suspicious activity, and safety concerns.
• Follow company policies, procedures, and safety standards.
• Follow the company dress code and grooming standards.
• Be punctual and make accurate timecard punches at the beginning and end of each shift.

Benefits

• 401(k) plan with an employer match and immediate vesting (part-time benefit).
• Paid sick leave based on state laws and regulations (part-time benefit).
• Employee Assistance Program providing behavioral health care for employees and family members (part-time benefit).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed