Parking Cashier - Driving

Metropolis Technologies•New York, NY

42d

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. It operates a large parking network across North America and Europe. The Parking Cashier provides customer service, receives payment for parking, and helps facilitate traffic through the gate. The role also involves driving and requires a valid state-issued driver’s license, current address, and acceptable driving record. The cashier handles cash and validations, calculates parking charges, processes transactions, provides receipts or tickets, and maintains revenue records and cash security. The role also includes assisting customers with directions and complaints, answering calls, maintaining the booth and its surrounding area, checking supplies, and preparing shift reports. Employees must meet scheduled attendance requirements and wear a uniform. This location requires COVID-19 vaccination as a condition of employment, subject to valid medical or religious accommodation.

Requirements

Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Availability to work location-specific shifts; second shift, third shift, and/or weekends may be required if applicable.
Valid state-issued driver’s license with a current address and acceptable driving record.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations with customers, clients, supervisors, and coworkers.
Ability to follow detailed standard written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to use a clock, calculator (optional), or credit card machine to handle transactions.
Ability to maintain a pleasant and mannerly demeanor with the public and on the telephone and respond effectively to customer problems or complaints.
Regularly sit, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms; occasionally walk. Close vision is required.
Must be vaccinated against COVID-19 at this location, subject to valid medical or religious accommodation.

Responsibilities

Report to work for every scheduled day, on time and in uniform.
Count the revenue bank at the beginning of the shift to verify the starting amount.
Collect cash and/or validations and maintain cash security.
Make change and issue receipts or tickets for transactions.
Calculate or recalculate bills using parking tickets and determine amounts due.
Operate the cash register after calculating time and transaction costs, and display the transaction cost.
Quote prices for parking services and receive payment from customers.
Give customers directions to locations in the city.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints independently or with assistance from a supervisor.
Answer telephone calls promptly and courteously.
Maintain the cleanliness of the booth and pick up trash in the surrounding area.
Check that necessary work aids and supplies are available in the booth.
Verify shift transaction logs against the revenue bank on hand.
Compile collected revenue when a predetermined amount has been reached.
Record amounts received, vehicle entries and exits, and vehicles remaining in the facility when applicable, and prepare shift transaction reports.
Perform other duties assigned by the supervisor.