Cashier

Propark Mobility•Reno, NV
•Onsite

About The Position

Propark Mobility is hiring a part-time Parking Cashier / Customer Service Representative in Reno, Nevada, at $16.00 per hour. The role supports the smooth operation of a parking facility and provides customers with a welcoming, professional experience. The position offers AM and PM shifts; employees must be available to work weekends. The cashier welcomes customers, directs patrons to parking spaces, issues tickets, processes payments, handles cash, and maintains accurate transaction and operational records. The role also includes responding to questions and concerns, keeping the booth clean and organized, and assisting with light cleaning, maintenance, and other duties as assigned. The work environment may involve weather conditions, fumes, airborne particles, and noise ranging from minimal. Propark describes its workplace as inclusive and supportive, with opportunities for advancement and career development. Free parking is available while working at an assigned Propark location, where applicable.

Requirements

  • Must be at least 18 years of age.
  • Previous cash-handling experience; one year is preferred.
  • Customer service experience emphasizing professionalism and problem-solving.
  • Strong verbal and written communication skills.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to safely operate vehicles with automatic or standard transmissions.
  • Professional, dependable, and customer-focused mindset.
  • Ability to remain courteous and calm while resolving customer concerns.
  • Must be available to work weekends.

Nice To Haves

  • High school diploma or equivalent.
  • Previous experience in parking operations, hospitality, retail, transportation, or another customer-facing role.
  • One year of cash-handling experience.

Responsibilities

  • Welcome customers in a friendly, professional manner and provide outstanding service.
  • Direct patrons to available parking spaces and assist during peak traffic periods.
  • Verify the cash bank and work-area supplies at the beginning of each shift.
  • Issue parking tickets and accurately record transaction information.
  • Process payments by cash, credit card, validations, and other approved methods.
  • Secure and handle cash according to company policies and procedures.
  • Process special transactions, including lost tickets, grace-period tickets, and other exceptions.
  • Provide accurate change and receipts for customer transactions.
  • Maintain daily records of vehicle counts, transactions, validations, and exception reports.
  • Keep the cashier booth clean, organized, and professional.
  • Answer customer questions, resolve concerns, and aim for positive customer interactions.
  • Assist with light cleaning, maintenance duties, and other projects assigned by management.
  • Perform other duties as assigned based on operational needs.

Benefits

  • Free parking while working at an assigned Propark location, where applicable.
  • Flexible scheduling.
  • Paid holidays.
  • Wellness benefits.
  • Birthday floating holiday for eligible employees.
  • Employee Assistance Program (EAP) with confidential 24/7 support for employees and household family members, including free counseling sessions.
  • Career development and advancement opportunities.
  • Full-time employees: medical, dental, and vision coverage.
  • Full-time employees: Health Savings Account (HSA).
  • Full-time employees: Flexible Spending Account (FSA).
  • Full-time employees: 401(k) retirement plan.
  • Full-time employees: pet insurance.
  • Full-time employees: commuter benefits.
  • Full-time employees: supplemental insurance options.
  • Full-time employees: paid vacation time.
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