Albany-Rensselaer Rail Parking Cashier ( Part-Time )

Reimagined Parking•City of Rensselaer, NY

About The Position

The Parking Cashier operates the Albany-Rensselaer Rail Station parking location, accurately processing cash and electronic transactions while providing exceptional customer service. The role involves proper ticket handling, secure cash management, and maintaining a clean, safe, and welcoming environment for guests. The cashier works with team members and management to follow cash-handling procedures, safety standards, and company policies while meeting customer and client expectations. The position is part-time, located at 615 East St, Rensselaer, New York, with varying shifts and compensation of $17.00 per hour.

Requirements

  • Must be at least 18 years of age.
  • Must successfully pass a background check in accordance with company policy and applicable laws.
  • For U.S. employment, must be authorized to work in the United States and provide required eligibility documentation; the employer participates in E-Verify.
  • Excellent customer service and interpersonal communication skills, including the ability to communicate clearly and professionally with guests.
  • Strong attention to detail and accuracy.
  • Basic math and cash-handling skills.
  • Ability to learn quickly and make sound decisions in a fast-paced environment.

Nice To Haves

  • Previous cash-handling experience is an asset.
  • Previous customer service experience is preferred.

Responsibilities

  • Accurately process cash, credit card, and other payment transactions.
  • Maintain an organized cash drawer and tickets; prepare accurate cash-control and summary sheets; promptly report overages and shortages; and ensure adequate change is available.
  • Complete shift and daily reconciliations of receipts, cash, and charges, perform revenue drops according to location procedures, and secure funds and control documents in deposit bags.
  • Greet and assist guests courteously, answer questions about parking procedures, resolve complaints or escalate them when necessary, and communicate professionally with guests, clients, and teammates.
  • Issue or collect visitor parking tickets and match visitor ticket forms when original tickets cannot be located.
  • Assist guests entering or exiting the property and answer telephone calls promptly when required.
  • Keep the cashier booth and surrounding area clean, orderly, and safe, including cleaning booth windows, maintaining signage and equipment, picking up parking-lot trash, replacing garbage liners, and organizing supplies.
  • Maintain a safe and secure work environment; secure the booth and cash when leaving; and promptly report accidents, incidents, suspicious activity, or safety concerns.
  • Follow company policies, procedures, safety standards, dress and grooming standards, and punctuality and timecard requirements.
  • Perform other duties as needed; duties and responsibilities may change.

Benefits

  • Part-time employees: 401(k) plan with employer match and immediate vesting.
  • Part-time employees: paid sick time off based on state laws and regulations.
  • Part-time employees: Employee Assistance Program, including behavioral health care for employees and family members.
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