Parking Cashier Birmingham Shuttlesworth Airport

Reimagined Parking•Birmingham, AL
•Onsite

About The Position

The Parking Cashier operates a designated parking location, accurately handling cash and electronic transactions while providing exceptional customer service. The role includes proper ticket handling, secure cash management, and maintaining a clean, safe, and welcoming environment for guests. The cashier works with team members and management to follow cash-handling procedures, safety standards, and company policies while meeting customer and client expectations. The position is part-time at Birmingham Shuttlesworth Airport, located at 5900 Messer Airport Highway. Shifts vary and include weekends. Compensation is $14.00 per hour. The position reports to the Location Manager.

Requirements

  • Must be at least 18 years of age.
  • Must successfully pass a background check in accordance with company policy and applicable laws.
  • In the United States, must be authorized to work and able to provide documentation verifying eligibility as required by the Department of Homeland Security; the company participates in E-Verify.
  • Excellent customer service and interpersonal communication skills.
  • Ability to communicate clearly and professionally with guests.
  • Strong attention to detail and accuracy.
  • Basic math and cash-handling skills.
  • Ability to learn quickly and make sound decisions in a fast-paced environment.

Nice To Haves

  • Previous cash-handling experience is an asset.
  • Previous customer service experience is preferred.

Responsibilities

  • Accurately process cash, credit card, and other payment transactions.
  • Keep the cash drawer and tickets organized; prepare cash control and summary sheets accurately; report overages and shortages; ensure adequate change; and complete shift and daily reconciliations.
  • Perform revenue drops according to location procedures and secure funds and control documents in deposit bags.
  • Greet and assist guests courteously, answer questions about parking procedures, resolve complaints or escalate them when necessary, and communicate professionally with guests, clients, and teammates.
  • Issue or collect visitor parking tickets and match visitor ticket forms when original tickets cannot be located.
  • Assist guests entering or exiting the property and answer telephone calls promptly when required.
  • Maintain a clean, orderly, and safe cashier booth and surrounding area, including cleaning booth interiors and windows, keeping signage and equipment clean, and picking up parking-lot trash as needed.
  • Keep supplies stocked and organized and maintain a safe, secure work environment.
  • Secure cash and lock booth windows and doors when leaving the booth.
  • Immediately report accidents, incidents, suspicious activity, and safety concerns.
  • Follow company policies, procedures, safety standards, dress code, and grooming standards.
  • Arrive punctually and make accurate timecard punches at the start and end of each shift.

Benefits

  • Part-time employees: 401(k) plan with employer match and immediate vesting.
  • Part-time employees: paid sick time off based on state laws and regulations.
  • Part-time employees: Employee Assistance Program providing behavioral health care for employees and family members.
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