Parking & Badging Receptionist - P0074

Virginia Information Technologies Agency•Richmond, VA

1d•$35,000 - $45,000•Onsite

About The Position

The DGS Office of Parking & Badging within the Division of Capital Square Services (DCSS) is looking for a Receptionist. In this role, you will provide variegated administrative support, day-to-day operations support, and greet customers in a kind and professional manner. DCSS manages 21 parking facilities at the Seat of Government and Westmoreland, totaling over 8,000 parking spaces controlled by the Department of General Services.

Requirements

Experience with administrative work, including data entry and records management.
Customer service experience.
Ability to administrate forms/documents based on policy compliance.
Excellent organizational skills, including the ability to manage time wisely and successfully handle multiple priorities and tasks.
Excellent communication and interpersonal skills resulting in positive, helpful, effective oral and written communications.
Excellent attention to detail and computational skills.
Ability to work both independently and in partnership with staff.
Strong computer skills, including experience with spreadsheets, word processors, and email.

Nice To Haves

Experience with parking operations.
Experience with building access control/security operations.
Familiarity with the DGS parking and badging program.
Experience preparing bank deposits and receiving checks.
Office management experience.
Receptionist experience.

Responsibilities

Provide excellent customer service to customers as they approach the front window.
Answer phones and respond to verbal and written inquiries concerning parking and badging.
Maintain and organize files, badges being picked up by contractors and state employees, and temporary parking hang tags.
Assist customers attaining badges. Delivering badges to them and assist DGS badging coordinator.
Upkeep badge application counts and daily lot counts from parking attendants.
Assist in providing temporary badges and hang tags, ensuring each person has proper identification, credentials, and paperwork for processing.
Collect month-to-month and daily parking fees and prepare weekly bank deposits.

Benefits

Excellent health benefits at affordable pricing
Pre-tax spending accounts
Paid life insurance
Paid Short- and Long-Term Disability benefits
Paid holidays
Vacation
Other leave benefits
Wellness programs
State retirement plan with options for tax-deferred retirement savings including employer matching
Supplemental bus passes
Ride share
Parking
Qualifying employer for the Public Service Loan Forgiveness Program