Parking & Badging Coordinator

GBMC HealthCare • Towson, MD

1d • $17 - $25 • Onsite

About The Position

Under general supervision, the Parking & Badging Coordinator is responsible for the daily operations of the badging office and parking support, including badge issuance, access control management, parking garage & valet/garage attendant operations support. This role provides expertise in safety, security, and parking programs, supports data analysis and reporting, and ensures the integrity, accuracy, and efficiency of access control and parking systems.

Requirements

• High School Diploma
• Knowledge of General office and customer service experience required
• Two (2) years of working experience required
• Two (2) years of driving experience required
• Valid Driver’s License (must be maintained throughout employment)
• CPR Certification required within 90 days of employment and must be maintained throughout employment
• Verbal and written communication skills
• Basic math skills, including ability to balance cash receipts
• Excellent interpersonal and customer service skills
• Strong organizational skills with high attention to detail
• Proficiency with Microsoft Office applications
• Knowledge of record-keeping procedures and practices
• Knowledge of personnel policies and procedures
• Ability to analyze, interpret, and report data
• Ability to learn and manage safety, security, parking, and access control systems
• Ability to manage and program access control systems

Nice To Haves

• Experience with parking attendants and/or valet operations preferred
• Experience with Microsoft Office applications, especially Excel preferred
• Experience with access control, badging, or database systems preferred
• Ability to drive manual transmission (stick shift) preferred

Responsibilities

• Analyze and interpret data, using a variety of statistical techniques, concentrating on the accuracy of information.
• Develop and implement core strategies for database handling, data collection systems, and data analytics.
• Filter data by reviewing computer reports, and performance indicators, in a bid to locate and correct coding problems.
• Manipulate information to create specialized reports, according to the instructions of requesters.
• Process request for GBMC badges and maintain the existing badging system.
• Provide card reader audits as requested.
• Perform high volume and detailed work with accuracy.
• Provide a high level of customer service to a diverse employee group and the public.
• Support daily operations of the badging and parking systems as requested
• Ability to be trained to operate and maintain revenue control equipment
• Prepare daily sales reports and cashier bank deposit when operating fee computer
• Assist customers in the use of automated revenue control equipment including ticket dispensers, pay stations, and exit station equipment
• Other duties as assigned

Benefits

• Competitive salary and generous paid time off
• Free parking
• Monthly MTA bus pass subsidy-85% paid by GBMC "if applicable"
• Company subsidized onsite fitness and wellness center "if applicable"
• Pre-paid tuition to pursue professional development, additional certifications, and degree programs
• Comprehensive health, dental, and vision coverage
• 401 (a) and 403 (b) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED