Parking Attendant

University of Miami•Miami, FL

14d•Onsite

About The Position

The Parking Attendant works in an assigned University parking facility greeting customers and handing parking stubs or decals to customers while providing exceptional customer service and assistance. Moreover, the Parking Attendant controls access to parking lots and ensures only authorized personnel is granted entry to restricted areas. The Parking Attendant collects fees and prepares revenue reports. They maintain surveillance over parking lots and report any breach of security or suspicious activity. The role involves directing traffic of incoming vehicles to available parking spaces, posting signage and directions about various events, and assisting in minor maintenance and repairs of parking equipment. Additionally, the Parking Attendant patrols parking facilities on foot or in motor carts, provides assistance to customers who have forgotten where they parked, and monitors parking lot capacity by maintaining a count of vehicles on location. They respond to general questions or concerns and adhere to University and unit-level policies and procedures, safeguarding University assets. Department-specific functions include responsible for controlling access to parking lots and ensuring only authorized person(s) will be granted entry, maintaining surveillance over parking lots adjacent perimeter fence and reporting any breach of security or suspicious activity as necessary, collecting parking fees and preparing revenue reports, and performing other duties as assigned. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Requirements

High school diploma or equivalent
Minimum 1 year of relevant experience
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e. Microsoft Office).
Ability to operate a motor vehicle
Valid State of Florida driver’s license

Nice To Haves

Any relevant education, certifications and/or work experience may be considered.

Responsibilities

Greeting customers and handing parking stubs or decals.
Providing exceptional customer service and assistance.
Controlling access to parking lots and ensuring only authorized personnel is granted entry to restricted areas.
Collecting fees and preparing revenue reports.
Maintaining surveillance over parking lots and reporting any breach of security or suspicious activity.
Directing traffic of incoming vehicles to available parking spaces.
Posting signage and directions about various events.
Assisting in minor maintenance and repairs of parking equipment.
Patrolling parking facilities on foot or in motor carts.
Providing assistance to customers who have forgotten where they parked.
Monitoring parking lot capacity by maintaining a count of vehicles on location.
Responding to general questions or concerns.
Adhering to University and unit-level policies and procedures and safeguarding University assets.
Responsible for controlling access to parking lots and to ensure only authorized person(s) will be granted entry.
Maintains surveillance over parking lots adjacent perimeter fence and reports any breach of security or suspicious activity as necessary.
Collects parking fees and prepares revenue reports.
Other duties as assigned.