Parking Attendant

Brandywine Realty TrustPhiladelphia, PA
Onsite

About The Position

Brandywine Realty Trust is seeking a part-time Parking Attendant for our new, state-of-the art, automated parking facility located in Center City Philadelphia. This person plays a vital role in the successful rollout of this automated parking system, including basic trouble shooting. This is a customer-facing role, so our ideal candidate will have strong people skills and enjoy interacting with others. The shifts are Saturdays and Sundays from 7AM - 7PM.

Requirements

  • Read and interpret English language documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Communicate both written and orally with customers, co-workers, and the Parking Manager.
  • Troubleshoot basic issues with the automated parking system.
  • Utilize basic PC-based business software, including Microsoft products for word processing and email.
  • Utilize the software on site that specifically handles the automated parking garage functionality.
  • Apply sound judgment in conducting instructions, which come in either written, oral, or diagram form.
  • Apply technical training received on-the-job or in formal class settings to day-to-day activities.
  • Exhibit excellent customer-service skills.
  • Display follow-through in conducting directions from management.
  • Demonstrate teamwork skills in relations with co-workers.
  • Proven customer support experience.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Frequent: Standing; walking; talking; hearing; using close and distant vision, color vision, peripheral vision, depth perception.
  • Occasional: Sitting; use of hands to feel or grasp; reaching with hands and arms; climbing or balancing; working on a ladder, stooping; kneeling; crouching; lifting objects up to 50 lbs. in weight.

Responsibilities

  • Provide superior customer service, including assisting customers in the successful use of the automated parking system.
  • Control traffic at the entrance and exits at all times.
  • Interact with the automated parking system manufacturer, service, and sales representatives.
  • Perform basic troubleshooting on the system, as needed, reporting results to the automated parking system manufacturer and Parking Manager.
  • Walk the location to observe physical condition and appearance, and volume of business.
  • Maintain general maintenance of the garage – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, etc.
  • Perform daily audits of the parking garage.
  • Report any and all claims or injuries that occur and assist the Parking Manager in completing a written incident report, if needed.
  • Perform other duties as assigned.
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