Parking Ambassador
About The Position
The Parking Ambassador is a member of the Parking Operations team. The Ambassador provides direct customer service with Pay Stations and Exit Verifiers as well as answering general questions regarding the UAMS Facilities or Parking regulations. The Ambassador enforces UAMS parking regulations by issuing warnings and/or citations for illegal parking, identifies scofflaws, and applies boots to vehicles. The Ambassador performs lot counts for available parking spaces and reports any maintenance items. The Parking Ambassador operates the Remote Parking Management System (RPMS) and provides remote assistance to customers. The RPMS is staffed 247365. The primary responsibilities while stationed at RPMS are to monitor cameras and remotely assist customers with various parking transactions as well as exception management. In the event remote customer assistance is not successful, an Ambassador is dispatched and stationed in the field to provide further assistance. Additional responsibilities may be assigned during non-peak hours and may include database management and various clerical duties.
Requirements
- HS diploma/GED
- Valid Arkansas Driver's License
- ACIC / NCIC Certified
- Valid Driver’s License
Responsibilities
- Provides direct customer service with Pay Stations and Exit Verifiers.
- Answers general questions regarding UAMS Facilities or Parking regulations.
- Enforces UAMS parking regulations by issuing warnings and/or citations for illegal parking.
- Identifies scofflaws and applies boots to vehicles.
- Performs lot counts for available parking spaces.
- Reports any maintenance items.
- Operates the Remote Parking Management System (RPMS) and provides remote assistance to customers.
- Monitors cameras and remotely assists customers with various parking transactions as well as exception management.
- Dispatches and stations in the field to provide further assistance when remote customer assistance is not successful.
- Performs database management and various clerical duties during non-peak hours.
Benefits
- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
