Parking Ambassador - Mandalay Bay

MGM Resorts International

1d • Onsite

About The Position

Join the exciting team at Mandalay Bay as a Parking Ambassador and be the first friendly face guests see upon arrival! In this fast-paced role, you’ll deliver exceptional guest service, help manage parking flow, and create a smooth and welcoming resort experience from the moment guests arrive.

Requirements

• High School Diploma or GED required
• 6+ Months of prior relevant guest service experience required

Responsibilities

• Warmly greet all arriving guests at parking entrance while providing courteous, efficient, and enthusiastic parking services.
• Meet the demands of a fast-paced environment by following all protocols and using good judgment to assist with regulating the movement and flow of vehicles to avoid traffic congestion and delays.
• Serve as an ambassador for the property, be knowledgeable of all hotel services/features/offerings, and familiar with local attractions/activities/events in order to respond to guest inquiries accurately.
• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty.
• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED