Parking Ambassador

ABM•Los Angeles, CA

1d•Onsite

About The Position

We are seeking friendly, energetic team members who take pride in delivering an outstanding first impression. As a Parking Entrance Ambassador, you will play a key role in our parking operations team—serving as the welcoming face of Bank of America Plaza and ensuring all guests feel acknowledged, assisted, and valued. This position is Full Time Union in Downtown Los Angeles.

Requirements

Minimum two (2) years’ parking experience.
Excellent verbal and communication skills
Professional manner, attitude, appearance and dependability are a MUST.
Able to solve customer complaints in a professional manner.
Valid driver’s license, current insurance, and a clean driving record.
Ability to multitask, think clearly, and make sound decisions in a fast-paced environment.

Nice To Haves

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
Military Occupational Specialty Code: 88M, 31B, LS, 3531, 5811, 3P0X1, 2T1X1

Responsibilities

Greet all incoming traffic with a warm, professional, and enthusiastic presence (smiles, hand waves, “good morning/afternoon”).
Provide exceptional customer service to parkers, tenants, and visitors—going above and beyond to create a welcoming experience.
Maintain a visible presence at the parking entrance at all times.
Assist visitors with directions, parking questions, and general inquiries.
Help maintain cleanliness and organization of the entrance and surrounding areas.
Report equipment issues, safety concerns to parking office.
Support daily operations, including assisting at exit lanes when required.
Assist with special events and community engagement initiatives.