Parking Ambassador II 42103

THE CAR PARKRaleigh, NC
Onsite

About The Position

The Parking Ambassador II performs a variety of tasks for multiple parking garage locations, while delivering service that exceeds our customer/client’s expectations. The Parking Ambassador II works closely with fellow team members, Operations Manager, and /or Shift Supervisor to ensure that cleanliness as well as safety standards are always met of each assigned parking facility. Travel to multiple parking garages assisting with daily parking operations.

Requirements

  • Valid Driver’s license
  • Must pass background and drug test
  • Must submit to MVR check.
  • 18 years of age or older.
  • Excellent customer service skills
  • Capacity to work in various weather conditions
  • Ability to stand for long periods of time
  • Aptitude to follow verbal/written directions
  • Capability to show up to work on time and on the required days

Nice To Haves

  • Previous customer service experience

Responsibilities

  • Greet arriving and departing guests in a friendly and courteous manner.
  • Provide escort service to customers.
  • Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
  • Backup the Leads when pay machine deposits are pulled.
  • Observe and assist customers with vehicle jump starts.
  • Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
  • Control traffic at entrances and exits as needed; equipment and any general maintenance tasks as directed by the Facility or Operations.
  • Immediately report accidents, incidents, or safety concerns to Supervisor.
  • Always communicate professionally with guests, client, and teammates.

Benefits

  • 18 days of Recharging your Battery (PTO)
  • Paid Parental Leave
  • Volunteer Time Off (VTO)
  • Paid holidays
  • Bereavement
  • Medical, Dental, Vision
  • Flexible and health spending accounts
  • Short term disability
  • Critical illness and accident benefits
  • Life insurance
  • tuition reimbursement
  • 401(k)
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