Parking Administrative Assistant

Platinum Parking•Dallas, TX

3d•Onsite

About The Position

Platinum Parking is a full-service parking management and consultation company, serving 12 cities and 7 states nationwide. Founded in 2000 with a single location, we have grown to operate more than 300 facilities. Our growth is a direct result of our attention to detail—allowing us to be innovative in our operations, maximize financial performance at our facilities, and solidify our dedication to a people-first approach. Platinum Parking is looking for a parking assistant to handle the daily parking administrative requirements. The ideal candidate will be computer savvy with adequate typing skills, a keen eye for detail, and amazing customer service skills.

Requirements

Proven administrative experience
Capable of working in a fast pace environment
Fast typing skills; Knowledge of touch-typing system is strongly preferred
Excellent knowledge of word processing tools and spreadsheets ( MS Office Word, Excel etc. )
Working knowledge of office equipment and computer hardware
Strong client relationship skills
Capable of working in a Class A environment
Basic understanding of databases
Good command of English both oral and written and customer service skills

Nice To Haves

Accounting experience a plus

Responsibilities

Assist in cultivating a professional, diverse, and customer-focused team
Promote a work environment that values integrity, problem-solving, collaboration and transparency
Review, screen and respond to email, direct mail and telephone calls.
Provide prompt, customer oriented service, resolving any issues without executive management involvement whenever possible
Assist in training tenants and customers with garage online validation program and parking procedures