About The Position

We are currently hiring our founding team and looking for positive, energetic individuals who want to help create an incredible guest experience from day one. This is a cross-trained position where team members may work in multiple areas of the park, including: Front Desk / Guest Experience, Court Monitor, Party Host, Kitchen Team. As a Park Team Member, you will play an important role in creating a safe, organized, high-energy, and welcoming environment for every guest who visits Altitude Litchfield Park. Whether greeting guests at the front desk, hosting birthday parties, monitoring attractions, or supporting kitchen operations, every role contributes to the overall guest experience. This is not just a job - it's an opportunity to be part of a founding team with opportunities for growth and leadership as the park expands.

Requirements

  • Positive and energetic
  • Reliable and responsible
  • Comfortable interacting with guests and working as part of a team
  • Coachable and willing to learn multiple areas of the business
  • Organized and able to multitask in a fast-paced environment
  • Comfortable staying active and engaged throughout their shift
  • Ability to work evenings, weekends, and holidays
  • Professional "Altitude" attitude and work ethic.

Nice To Haves

  • Basic computer skills and familiarity with POS systems preferred.

Responsibilities

  • Greet guests with energy, professionalism, and a positive attitude
  • Help create a welcoming, organized, and fun environment
  • Answer guest questions and provide support throughout their visit
  • Create memorable experiences that encourage guests to return
  • Communicate and enforce park rules in a friendly and professional manner
  • Maintain awareness of guest safety and overall park flow
  • Help ensure attractions, party areas, and common spaces remain clean and organized
  • Follow all safety procedures and incident reporting guidelines
  • Assist with birthday parties and group events
  • Help create a fun, engaging, and stress-free experience for party guests
  • Support party setup, food coordination, and cleanup
  • Assist guests with check-in, waivers, bookings, and transactions
  • Operate the Point of Sale (POS) system accurately and efficiently
  • Help promote memberships, birthday parties, programs, and special offers
  • Prepare and serve food safely and efficiently
  • Maintain cleanliness and organization in kitchen and food preparation areas
  • Support timely food service during busy periods and parties
  • Work collaboratively with team members across all departments
  • Stay engaged, aware, and ready to help wherever needed
  • Take pride in maintaining a clean, professional, and well-run environment
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