PARK SPECIALIST

State of Arkansas•Paris, AR

4d•$35,610 - $52,703•Onsite

About The Position

This is a part-time Dining Room Host position at the Skycrest Restaurant at Mount Magazine State Park Lodge, paying $14.00 per hour plus tips. The Dining Room Host creates a warm, welcoming first impression for guests at the 125-seat Lodge Restaurant. The role includes greeting guests, managing waitlists, coordinating seating, and helping maintain a smooth flow throughout the dining room. It also supports waitstaff by bussing tables, keeping the dining room clean and organized, and assisting with to-go orders as needed. The ideal candidate is friendly, organized, team-oriented, able to multitask in a fast-paced environment, and committed to excellent guest service and hospitality. The Park Specialist job summary describes assisting with daily maintenance, visitor services, and conservation efforts in Arkansas state parks. The role helps keep facilities, landscapes, and public areas maintained, safe, and accessible; provides customer service; educates guests about park regulations; and supports recreation programs. Listed duties also cover lodge and front-desk operations, reservations and guest accounts, cash handling and reporting, merchandise and inventory, facility cleanliness, and visitor safety and recreation support.

Requirements

At least six months of experience in customer service, bookkeeping, retail operations, or a related field.
Knowledge of basic bookkeeping and accounting principles.
Familiarity with general office practices and procedures.
Ability to comprehend and prepare oral and written materials, including ledgers, journals, reports, and correspondence.
Ability to establish and maintain organized filing systems.
Skill in answering telephones, greeting visitors, and providing accurate information and assistance.
Proficiency operating standard office equipment.
Knowledge of computer systems and commonly used software applications.
Understanding of database management, inventory control, and financial recordkeeping.
Strong grasp of customer service principles and practices.
Ability to arrange and display merchandise to encourage customer interest.
Ability to coordinate, instruct, and review the work of others in a lead or supervisory role.
Strong organizational skills to manage multiple tasks effectively.

Responsibilities

Create a warm and welcoming first impression for restaurant guests.
Greet guests, manage waitlists, coordinate seating, and maintain smooth dining-room flow.
Support waitstaff by bussing tables, keeping the dining room clean and organized, and assisting with to-go orders.
Receive and confirm room reservations by telephone, accept advance credit-card deposits, and manage front-desk operations.
Mail room confirmations, deposit receipts, and refund forms to guests.
Greet and register guests, assign rooms, and facilitate check-in.
Answer inquiries and provide information about hotel services, registration, directions, and local attractions.
Maintain guest account records and post charges.
Balance the cash register against recorded receipts and reconcile discrepancies.
Compile daily activity and transaction reports.
As needed, sell gift items, maintain office supply inventories, conduct lodge and grounds security checks, and assign work to custodial staff.
Receive, transfer, display, and promote merchandise.
Open and close facilities, prepare deposits, and assist with operational reporting.
Process merchandise orders and coordinate with vendors.
Coordinate inventory, prepare orders, and maintain inventory data in relevant databases.
Verify inventory records and accurately track supplies and equipment.
Keep assigned facilities clean, organized, and compliant with housekeeping standards.
Conduct monetary transactions and operate a cash register as needed.
May train and guide staff, set work plans and deadlines, give instructions, and review completed work.
May perform accounting duties, including financial reporting and transaction processing.
Provide park visitors with information about park features, rules, and activities.
Enforce park policies and regulations and report safety hazards.
Help enforce emergency protocols during severe weather or incidents.
Support special events and recreation programs by setting up and assisting as needed.