Park Services Supervisor

Great Escape Parks•Town of Queensbury, NY

4d•Onsite

About The Position

As a Park Services Supervisor, you will lead a dynamic team responsible for keeping our park clean, safe, and welcoming for every Guest. You'll oversee daily operations, train and motivate your team, and ensure the park maintains its pristine appearance. This is a hands‑on leadership role ideal for someone who loves working outdoors, enjoys developing people, and thrives in a fast‑paced environment.

Requirements

Must be at least 18 years old.
Ability to sit, stand, and walk for extended periods.
Strong communication skills in English (reading, speaking, understanding).
Availability to work nights, weekends, and holidays as needed.
Valid Driver's License and ability to obtain a Park Driver's License.
A people‑focused leadership style and a team‑oriented mindset.
Strong attention to detail and the ability to manage multiple priorities independently.

Responsibilities

Lead and support a strong safety culture across the Park Services team.
Maintain exceptional cleanliness throughout all park areas, including restrooms, dining patios, pathways, parking lots, and backstage spaces.
Train, coach, and mentor Leads and Team Members - ensuring proper documentation and adherence to all policies.
Provide first‑class Guest Service, including resolving Guest concerns with professionalism and empathy.
Maintain inventory levels and ensure storage areas remain organized and well‑stocked.
Operate and oversee the care of equipment such as pressure washers, blowers, fire hoses, and vacuums.
Ensure proper handling, labeling, and storage of chemicals and SDS materials in alignment with company guidelines.
Assist with scheduling, documentation, and disciplinary processes as needed.
Support other departments and park initiatives as necessary to benefit the resort as a whole.
Use creative problem‑solving to improve processes and elevate Guest satisfaction.
Ensure your team is fully prepared each day with the tools, training, and information they need.
Collaborate closely with Operations Management to complete delegated tasks.
Demonstrate flexibility and a "team‑first" mindset by assisting anywhere in the resort when needed.