FUL - Park Ranger

U.S. Fish and Wildlife Service • Newburyport, MA

4d • Hybrid

About The Position

The Park Ranger serves with the U.S. Fish and Wildlife Service at Parker River National Wildlife Refuge in Newburyport, Massachusetts. The position leads the refuge fee collection program, oversees temporary fee collectors and volunteers, and supports visitor services, public safety, resource protection, and educational programming. Duties are primarily based at a refuge office, with some travel to field stations and on-site locations. The position is suitable for telework, which may be permitted with supervisor approval. New federal hires normally start at step 1 of the applicable pay rate. A uniform is required, and a uniform allowance is provided.

Requirements

• Must be a U.S. Citizen or National.
• Must possess and maintain a valid driver's license throughout employment.
• Must wear a uniform and comply with uniform standards.
• Must meet all qualifications by the announcement closing date of 10/30/2026 and satisfy applicable Time-in-Grade requirements.
• Qualify through at least one year of specialized experience equivalent to GS-05, one full academic year of related graduate-level education, an eligible combination of experience and education, or Superior Academic Achievement with a directly related bachelor's degree.
• For specialized-experience qualification, experience may include handling cash, checks, and credit cards; accurate calculations, monetary exchanges, and inventory; training and supporting interns or volunteers; high-volume public contact; working under stress; communicating rules and regulations accurately; maintaining safe, clean public-use resources; and supporting public educational programming.
• Resumes must state full-time or 40 hours per week, or part-time hours worked per week, for experience to be credited.
• If using education to qualify, submit transcripts containing the required academic details; foreign education must be evaluated as equivalent to U.S. education.
• Applicants must reside within 50 miles of Newburyport, Massachusetts, at the time of application and provide proof of residency.
• Must pass a background investigation and favorable adjudication, E-Verify employment verification, and participate in direct deposit.
• Males born after 12/31/1959 must be registered for Selective Service.
• May be required to serve a one-year probationary period or two-year trial period.
• Duty schedule may include weekends, holidays, and evenings.
• On-site visits may require walking on wet, rough, uneven, or rocky terrain; bending, crouching, stooping, stretching, reaching, lifting, or similar activities. Average agility and dexterity are required.

Responsibilities

• Lead the gatehouse fee collection program, including recruiting, hiring, training, scheduling, prioritizing tasks, evaluating, and providing feedback to up to three temporary fee collectors annually and year-round volunteers.
• Collect refuge entrance fees in accordance with government-fund accountability procedures; operate cash registers and credit card readers; perform opening and closing shift functions; issue receipts, passes, and permits; and verify their validity.
• Prepare monthly fee reports and transmittals, maintain fee and pass tracking spreadsheets and accountable-stock databases, and troubleshoot accounting and reporting errors.
• Manage crowd and traffic control by directing seasonal park rangers and volunteers, updating public notification systems about refuge access, and coordinating with Refuge Law Enforcement to support public safety and resource protection.
• Provide high-quality visitor service and accurate information about the refuge and surrounding area, recreational opportunities, safety hazards, operational changes, and seasonal opportunities; distribute maps, brochures, and other printed materials.
• Plan, develop, and deliver original educational programming for the public, including orientations and explanations of current events and resource-management projects affecting natural, historical, or cultural resources.
• Monitor public-use facilities for health and safety issues and implement resolutions; support trail maintenance, beach and roadside cleanups, minor maintenance, and Friends- and volunteer-led projects; and notify maintenance personnel when needed.

Benefits

• Federal employee benefits package is available; eligibility depends on position type and whether the position is full-time, part-time, or intermittent.
• Uniform allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed