PARK RANGER

Arizona Department of Administration • Lake Havasu City, AZ

20h • Onsite

About The Position

Under general supervision, performs a variety of work activities while providing customer service in the operation of a water based recreational, natural resource park; interprets natural features of the area and ensures public safety by enforcing Park rules and regulations. Individuals may be responsible for some or all of the listed duties and /or other related duties.

Requirements

• Principles and processes for providing customer and personal services.
• Park rules/ regulations, fees and revenue functions.
• Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
• General office procedures.
• Public relations and information dissemination.
• Customer service.
• Active listening.
• Critical thinking.
• Driving and operating automotive equipment.
• Basic curatorial techniques.
• Multi-tasking; and de-escalation techniques.
• Research of natural or historical information.
• Performing math calculations.
• First aid techniques.
• Oral and written communications.
• Interpersonal relationships.
• Deescalate upset or non-compliant visitors.
• Must possess and /or obtain and maintain a current Arizona Driver's license appropriate to assignment.
• Some positions may require certification as an Emergency Medical Technician, Electrician, and/or Wastewater Treatment Operator.
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Two years of experience equivalent to a Park Ranger Specialist; OR three years of work experience in customer service, library or museum work; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field.
• Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Responsibilities

• Hosts visitors.
• Conducts interpretive programs and may lead guided walks or hikes.
• Provides information in response to visitor questions, direction, guidance, and concerns.
• Assist with land and water based recreational activities.
• Ensures campground, boat in campsites and lake navigational aids are in good condition.
• Perform cashier duties at Contact Station/Gift Shop.
• Collect and account for fees for park admission, shoreline campsites, store purchases and lake iron ranger collections.
• General cleaning of facilities on a daily basis.
• Maintains campgrounds, picnic areas, shoreline campsites and all restrooms in a clean, sanitary conditions.
• Sweep and mop floors, restock towels, toilet paper, soap dispensers.
• Maintains and inspects all park facilities; litter removal, trail maintenance.
• Tree trimming, landscaping, brush clearing and debris hauling.
• Maintains navigational aids, boats and boating related equipment
• Promote the safety of park visitors and enforces Park rules and protect Park resources.
• Utilizes two-way radio communications system.
• Confers with local officials and law enforcement officers.
• Completes all necessary reports concerning incidents.
• Other duties as assigned as related to the position.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.
• Eligible for Arizona State Retirement System pension.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level