PARK RANGER

Arizona Department of AdministrationLake Havasu City, AZ
Onsite

About The Position

Under general supervision, performs a variety of work activities while providing customer service in the operation of a water based recreational, natural resource park; interprets natural features of the area and ensures public safety by enforcing Park rules and regulations. Individuals may be responsible for some or all of the listed duties and /or other related duties.

Requirements

  • Principles and processes for providing customer and personal services.
  • Park rules/ regulations, fees and revenue functions.
  • Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
  • General office procedures.
  • Public relations and information dissemination.
  • Customer service.
  • Active listening.
  • Critical thinking.
  • Driving and operating automotive equipment.
  • Basic curatorial techniques.
  • Multi-tasking; and de-escalation techniques.
  • Research of natural or historical information.
  • Performing math calculations.
  • First aid techniques.
  • Oral and written communications.
  • Interpersonal relationships.
  • Deescalate upset or non-compliant visitors.
  • Must possess and /or obtain and maintain a current Arizona Driver's license appropriate to assignment.
  • Some positions may require certification as an Emergency Medical Technician, Electrician, and/or Wastewater Treatment Operator.
  • If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
  • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

  • Two years of experience equivalent to a Park Ranger Specialist; OR three years of work experience in customer service, library or museum work; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field.
  • Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Responsibilities

  • Hosts visitors.
  • Conducts interpretive programs and may lead guided walks or hikes.
  • Provides information in response to visitor questions, direction, guidance, and concerns.
  • Assist with land and water based recreational activities.
  • Ensures campground, boat in campsites and lake navigational aids are in good condition.
  • Perform cashier duties at Contact Station/Gift Shop.
  • Collect and account for fees for park admission, shoreline campsites, store purchases and lake iron ranger collections.
  • General cleaning of facilities on a daily basis.
  • Maintains campgrounds, picnic areas, shoreline campsites and all restrooms in a clean, sanitary conditions.
  • Sweep and mop floors, restock towels, toilet paper, soap dispensers.
  • Maintains and inspects all park facilities; litter removal, trail maintenance.
  • Tree trimming, landscaping, brush clearing and debris hauling.
  • Maintains navigational aids, boats and boating related equipment
  • Promote the safety of park visitors and enforces Park rules and protect Park resources.
  • Utilizes two-way radio communications system.
  • Confers with local officials and law enforcement officers.
  • Completes all necessary reports concerning incidents.
  • Other duties as assigned as related to the position.

Benefits

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Top-ranked retirement and long-term disability plans
  • 10 paid holidays per year
  • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  • Sick time accrued at 3.70 hours bi-weekly
  • Deferred compensation plan
  • Wellness plans
  • Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.
  • Eligible for Arizona State Retirement System pension.
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