PARK RANGER SENIOR

Arizona Department of Administration • Show Low, AZ

5d • Onsite

About The Position

Under management supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations. - This position will serve as a potential, interpretative speaker, and park office administrator.

Requirements

• Knowledge of Park policies, procedures, and regulatory compliance
• Knowledge of Workplace and public safety standards, including risk management
• Knowledge of Staff supervision, training, and volunteer coordination
• Knowledge of Basic maintenance operations and facility upkeep processes
• Knowledge of Safe use and oversight of tools and equipment (e.g., chainsaws, maintenance tools)
• Knowledge of Inventory control and supply ordering procedures
• Knowledge of Event coordination and visitor services operations
• Knowledge of Basic financial procedures, including deposits and reporting
• Knowledge of Customer service and public communication in a high-traffic environment
• Knowledge of Principles of environmental stewardship and park resource protection
• Skill in Leadership and team supervision in an outdoor or public service environment
• Skill in Strong communication skills for staff training, visitor education, and conflict resolution
• Skill in Ability to enforce rules and policies fairly while maintaining positive public relations
• Skill in Operational planning and coordination of maintenance activities and staff assignments
• Skill in Safety leadership, including hazard identification and enforcement of safety protocols
• Skill in Technical skills in basic park maintenance and oversight of tools/equipment use
• Skill in Organizational skills for managing supplies, schedules, and reporting tasks
• Skill in Event coordination and ability to manage multiple priorities in a busy environment
• Skill in Financial accuracy in handling deposits and preparing basic reports
• Skill in Problem-solving and decision-making under pressure in dynamic field conditions
• Ability to Lead, supervise, and motivate staff and volunteers in a field-based environment
• Ability to Work effectively in high-traffic and fast-paced public settings
• Ability to Ensure consistent enforcement of park rules while maintaining positive visitor relations
• Ability to Identify, assess, and respond to safety hazards and emergency situations
• Ability to Train staff on policies, procedures, safety practices, and equipment use
• Ability to Coordinate and prioritize multiple tasks such as maintenance, events, and daily operations
• Ability to Operate in outdoor environments and perform or oversee physical maintenance activities
• Ability to Manage supplies, track inventory, and support operational logistics
• Ability to Complete accurate financial tasks such as deposits and basic reporting
• Ability to Communicate clearly and professionally with diverse staff and park visitors
• Ability to Make sound decisions under pressure with limited supervision
• Must possess and maintain a current Arizona Driver's license appropriate to assignment.
• Some positions may require certification as an Emergency Medical Technician, Grade 1 Water Distribution Systems Operator, and/or Certified Interpretive Guide,First Aide CPR.

Nice To Haves

• Two years experience equivalent to a Park Ranger, OR three years of work experience in customer service and maintenance in park related setting; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, abilities may be substituted.

Responsibilities

• Train, mentor, and supervise park staff and volunteers to ensure high performance, professionalism, and adherence to park standards.
• Ensure the safety of staff and visitors by enforcing safety protocols, responding to incidents, and proactively identifying and addressing hazards.
• Support positive visitor experiences by providing information, resolving issues, and ensuring a welcoming and inclusive park environment.
• Interpret, communicate, and enforce park rules, policies, and procedures while educating staff and the public to promote compliance and understanding.
• Perform cashier duties at Contact Station/Gift Shop; collect and account for fees for park admission and store purchases.
• Process refunds, take camping and event reservations via phone.
• Prepare and process bank deposits, maintain accurate financial records, and complete weekly deposit reports in accordance with administrative procedures.
• Order, track, and manage supplies and equipment to ensure operational needs are met efficiently and within budget.
• Promote the safety of park visitors, educate guests and enforce park rules, protect park resources, utilize two-way radio communications system, confers with local officials and law enforcement officers, completes all necessary reports concerning incidents.
• Promotes and educates guests on safe recreation practices and recreational opportunities in the park.
• Deliver ongoing training for staff and volunteers on safety procedures, park operations, customer service, and equipment use
• Collaborate, foster, and maintain a positive relationship with visitors, guests, stakeholders, and partners on behalf of the park.
• Ensures volunteers are trained on proper park procedures and rules.
• Assist in planning, organizing, and overseeing park events and programs to ensure smooth operations and positive visitor experiences.
• Assign, monitor, and ensure completion of maintenance projects by staff in a timely and effective manner, maintaining park facilities and grounds to required standards.
• Deliver ongoing training for staff and volunteers on safety procedures, park operations, and equipment use
• Other duties as assigned as related to the position.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.
• Eligible for Arizona State Retirement System pension.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior