Park Ranger/Front Desk
Equity LifeStyle Properties, Inc.•Eustis, FL
•Onsite
About The Position
ELS is hiring for the position of Park Ranger/Front Desk in Eustis, Florida. Our Front Desk Clerks/Park Rangers provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Requirements
- High school diploma or equivalent experience.
- 1+ years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
Responsibilities
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts and solve problems promptly.
- Conduct routine property inspections to identify community rule violations, document findings with photographs, and issue violation notices as needed.
- Maintain accurate records of inspections and violations, upload documentation into the property management system, and assist with mail distribution and front desk operations as required.
- Sort and distribute resident mail in a timely and accurate manner.
Benefits
- medical
- dental
- vision plans
- a generous 401(k) employer match
- paid vacations
- holidays
- sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
