PARK RANGER ASSISTANT

Arizona Department of Administration • Apache Junction, AZ

2d • $16 - $18 • Onsite

About The Position

Performs a variety of work activities while providing customer service, cleaning, and maintenance tasks in the operation of a recreational park. Interprets natural features of the area for visitors, and ensures public safety by enforcing Park rules and regulations. May perform or assist with interpretive programs.

Requirements

• Knowledge of outdoor recreation and park management, outdoor/environmental and/or history/archeology education.
• Principles and processes for providing customer service satisfaction, safety, security, sanitation, operation maintenance, and public relations procedures and practices.
• Park rules, department policies, facility operational standards, and emergency response procedures.
• Knowledge of fees and revenue functions, general office procedures and outdoor parks and recreation.
• Effective communication both written and verbal, active listening.
• Skill in public speaking both in a lecture setting and impromptu.
• Skill in customer service satisfaction, critical thinking, and issue resolution techniques to deescalate upset or non-compliant visitors.
• Work unsupervised in a constantly changing and dynamic environment.
• Ability to work and collaborate with coworkers to produce innovative concepts and resolve issues in a way that promotes a positive and healthy workplace culture.
• The ability to develop, modify, maintain and manage special assigned programs, projects and or duties specific to the operation of the park and the park goals.
• Ability to interact effectively with a wide variety of customers visiting the facility and successfully meeting their needs.
• Must possess and /or obtain and maintain a current Arizona Driver's license appropriate to assignment.

Nice To Haves

• First Aid/CPR/AED preferred but not required

Responsibilities

• Hosts visitors.
• Conducts interpretive programs and may lead guided walks or hikes.
• Provides information in response to visitor questions, direction, guidance, and concerns.
• May assist other rangers or volunteers with programs or hikes.
• Perform cashier duties at Contact Station/Gift Shop.
• Collect and account for fees for park admission and store purchases.
• General cleaning of facilities on a daily basis.
• Maintains visitor center and all restrooms, toilet cleaning in clean, sanitary conditions.
• Sweep and mop floors, restock towels, toilet paper, soap dispensers.
• Maintains and inspects all park facilities; litter removal, trail maintenance.
• Promote the safety of park visitors and enforces Park rules and protect Park resources.
• Utilizes two-way radio communications system.
• Confers with local officials and law enforcement officers.
• Completes all necessary reports concerning incidents.
• Other duties as assigned as related to the position.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.
• Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed