Park Gate Attendant

City of Boca Raton • Boca Raton, FL

5d

About The Position

The Park Attendant supports daily park operations by greeting visitors, collecting and processing payments, verifying vehicle permits, and maintaining accurate attendance and vehicle records. The role provides information and directions to park visitors, distributes park and recreation materials, and handles cash-related duties, including register balancing and deposit preparation. The attendant maintains radio communication with the appropriate City departments to support routine park operations and coordinate responses to emergencies.

Requirements

• Education and experience equivalent to graduation from high school.
• Six months of experience dealing with the general public, in customer service, and/or processing electronic payments.
• Basic math skills.
• Knowledge of park rules and regulations.
• Knowledge of customer service practices.
• Knowledge of basic payment processing and transaction reconciliation procedures.
• Customer service skills, including responding efficiently and effectively to inquiries and concerns and fostering a positive and safe work environment.
• Skill operating a cash register or point-of-sale system and a credit/debit card payment terminal.
• Ability to accurately process credit and debit card transactions and issue receipts.
• Ability to effectively use a cash register and credit card reader.
• Ability to interact with the public and associates and maintain effective working relationships.
• Ability to work a variable schedule that may include weekends or holidays.
• Successful completion of a criminal background check, employment verification, and credit check; final offer and employment are contingent on these screenings.

Responsibilities

• Greet vehicles entering the park site.
• Check vehicles for appropriate permits.
• Maintain vehicle, attendance, and other records.
• Give directions to park visitors.
• Complete pre-shift duties to ensure the register and payment system are ready.
• Balance and reconcile register transactions at the end of each shift according to established procedures.
• Complete end-of-shift transaction reports and related documentation.
• Distribute brochures, surveys, and other park and recreation public relations materials.
• Maintain radio contact with Park Rangers for routine and emergency situations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED