Park Bartender

Universal Studios Hollywood • Los Angeles, CA

9d • Onsite

About The Position

This role involves preparing and serving alcoholic and non-alcoholic beverages to guests, maintaining inventory, ensuring cleanliness, adhering to state laws, and providing excellent guest service. The position requires a strong emphasis on accuracy, integrity, and adherence to established cash-handling procedures. Team members will also monitor and maintain a safe and secure environment, de-escalate conflicts, and provide a positive and welcoming experience for guests of all ages.

Requirements

• Must be 21 years old or older

Nice To Haves

• Previous bartender experience preferred

Responsibilities

• Prepares and serves alcoholic and non-alcoholic beverages for guests, while following all established recipes and procedures in alcoholic beverage preparation, and possesses full knowledge of all products that are available.
• Maintain accurate inventory of liquor, sales transaction, and cash count. Ensure that all control procedures; including warehouse transfers and inventory are completed. Orders all liquor and other supplies as needed.
• Maintain cleanliness of the workstation changes and maintains draft beer and liquor dispensing system, including replenishing cups and bottles. Follow all proper spoilage procedures to maintain cost.
• Adhere to all State laws regarding pouring, consumption and under age selling and serving laws.
• Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous manner.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Balance cash drawers at the beginning and end of each shift, with a strong emphasis on accuracy, integrity, and adherence to established cash-handling procedures.
• Provide excellent customer service by assisting guests with inquiries, resolving complaints, and addressing concerns related to cash transactions while maintaining a high level of professionalism.
• Collaborate with team members and management to ensure a compliant, efficient, and secure cash-handling process in line with company policies and legal requirements.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned

Benefits

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed