Parent Peer Support Specialist

Best Point Education & Behavioral Health • Hamilton, OH

4d • Hybrid

About The Position

Best Point Education & Behavioral Health is looking for a Parent Peer Support Specialist who can use their own lived experience as a caregiver to help other families navigate behavioral health and mental health systems. In this role, you’ll walk alongside parents and caregivers as someone who understands the challenges of caring for a child with behavioral health needs. You’ll provide encouragement, advocacy, connections to community resources, and one-on-one support while helping families identify goals and build confidence navigating systems of care.

Requirements

• Lived experience as a caregiver for a child with behavioral health challenges and/or a mental health diagnosis
• High school diploma
• Strong communication, relationship-building, and engagement skills
• Ability to travel to work locations and throughout the community
• Valid driver's license, clean driving record, and reliable auto insurance

Responsibilities

• Use your lived experience as a caregiver to build trust and provide peer support to families
• Serve as a liaison and advocate for caregivers, helping connect them with appropriate services and resources
• Provide one-on-one consultation to help caregivers identify goals and navigate systems of care
• Partner with the Mobile Response and Stabilization Services (MRSS) team to engage caregivers in recommended services
• Help families identify, access, and strengthen natural supports and community resources
• Build positive working relationships with service providers, schools, community organizations, and other family supports
• Support families in navigating available behavioral health and community-based services
• Complete required documentation accurately and within established timeframes
• Meet agency productivity expectations
• Actively participate as a collaborative and positive member of the MRSS/Crisis Department
• Maintain proficiency in the electronic health record system
• Respond with flexibility and initiative as family and program needs evolve
• Follow Best Point policies, procedures, and professional standards
• Perform other duties as assigned

Benefits

• Dental and vision coverage
• Competitive 403(b) retirement plan with up to 4% employer match
• Tuition reimbursement opportunities
• 10% tuition discount for online programs through the University of Cincinnati
• Interest-free personal computer loan program
• Employee referral bonus of up to $1,000
• Generous PTO for eligible employees
• 10 paid holidays if regularly scheduled
• Resources and support designed to promote work-life balance

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED