Parent Peer Specialist II

Wellpoint Care Network•Milwaukee, WI

About The Position

The Parent Peer Specialist II develops, implements, coordinates, and provides parent peer support and education services to families, including families in the CCS program. The position provides parent peer support as a certified Peer or Parent Peer Support Coach and uses Triple P – Positive Parenting Program, Wellpoint Care Network’s selected parenting curriculum. The role leads parent peer support and education programming and supporting materials, delivers direct parent peer support and Triple P services to parents of children in recovery, and provides staff orientation and curriculum implementation support. The position includes parenting assessments, development and implementation of support plans and interventions, individual and family psychoeducation and skill building, and connections to community resources. It also involves coordination with CCS teams and other providers, timely documentation, outcome-data monitoring, professional development, and participation in agency meetings and initiatives. Travel to homes and community locations is required, as are on-site supervision, team meetings, mail pickup, mandatory in-office days, and learning activities throughout the state.

Requirements

  • Bachelor’s degree in social work, psychology, education, or another human-service-related field.
  • Applicants without a qualifying master’s degree must have a Bachelor of Social Work (BSW) degree and an active Wisconsin Certified Social Worker (CSW) credential at hire and maintain it throughout employment.
  • Training and accreditation in Triple P, or willingness and ability to complete training and accreditation for assigned levels and formats before independently delivering the curriculum.
  • Ability to develop, implement, coordinate, and provide trauma-informed, relationship-focused parent support and psychoeducation using Triple P.
  • Ability and willingness to provide staff orientation and implementation support related to Triple P and parent support services.
  • Proficiency with computer software and understanding of computer file systems and software packages, such as Microsoft Office, Excel, Outlook, Teams, and ADP.
  • Honesty, dependability, ability to meet deadlines, self-motivation, and ability to work independently.
  • Physical exam, drug screen, motor vehicle report, and background checks are required.
  • Valid Wisconsin driver’s license with an acceptable driving record.
  • Current, active auto insurance with liability limits meeting the agency minimum of $100,000/$300,000.
  • Primary access to a safe, reliable automobile that can support at least two car seats.
  • Ability to travel regularly in a personal vehicle, including highway driving in varying traffic and weather conditions, and to move intermittently throughout the workday; out-of-state travel may be necessary.
  • Strong emotional resilience and stress-management skills.
  • Ability to manage competing deadlines and shifting priorities with minimal supervision.
  • Capacity to de-escalate tense situations and respond appropriately to individuals experiencing distress.

Nice To Haves

  • Master’s degree in social work, psychology, education, or another human-service-related field.
  • Two years of post-master’s experience working with children, adolescents, and families.

Responsibilities

  • Complete Triple P practitioner training and accreditation for the levels and formats delivered, maintain competence, and follow curriculum and fidelity requirements.
  • Lead implementation and coordination of parent support services using Triple P and approved curriculum materials.
  • Provide staff orientation and implementation support related to parent support services and Triple P, and coordinate formal practitioner training and accreditation through authorized Triple P trainers.
  • Perform parenting assessments, including interviews and screens for new referrals, using a trauma-informed and recovery-oriented perspective.
  • Develop, direct, and implement parenting support plans, interventions, skill training, and crisis management as applicable, incorporating Triple P strategies appropriate to family needs and practitioner training.
  • Link parents with community resources and support systems as appropriate, including referrals to other services and monitoring of involvement.
  • Provide individual and family psychoeducation and skill building using Triple P through face-to-face contact with parents in community and home settings.
  • Set appropriate expectations for parent involvement when services begin.
  • Develop a network of community supports and resources and connect parents with them as appropriate.
  • Maintain working knowledge of WCHSD programs, resources, and supports.
  • Collaborate with the CCS team and attend service teams and plans as needed to support regular collaboration around the needs of the parent and CCS client.
  • Complete paperwork on time using trauma-informed, strength-based language; maintain client files according to program policies; and participate in quarterly file reviews.
  • Monitor collection of outcome data and obtain accurate and complete data to measure program performance.
  • Improve skills through training, participate in individual and team clinical consultation, communicate effectively, and respond flexibly to change and new responsibilities.
  • Participate in assigned meetings, events, learning, committees, and workgroups, and demonstrate engagement with agency initiatives and the Seven Essential Ingredients.
  • Travel to home visits, schools, courts or government buildings, health provider offices, and other locations; attend on-site supervision, meetings, mail pickup, mandatory in-office days, and learning activities throughout the state.
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