OC FSP HFW Parent Partner

South Coast Children's Society•Placentia, CA

15h•Hybrid

About The Position

The Parent/Caregiver Partner is assigned to serve as a mentor to parents and caregivers offering guidance, empathy, and hope grounded in their own lived experiences. As a Wraparound team member, the Parent/Caregiver Partner builds trusting, peer-to-peer relationships with parents and caregivers, helping them navigate complex systems, prepare for team meetings, strengthen family bonds, and find sustainable support. Through weekly meetings and by participating in Wraparound team meetings and Child and Family Team meetings, the Parent Partner helps parents/caregivers build confidence, reframe challenges, and actively engage in each Wraparound phase. Their role is vital in ensuring that the parent/caregiver’s voice, values, and priorities are elevated across the four phases of Wraparound. PROGRAM SUMMARY: Beginning July of 2026, all Behavioral Health Plans in California will be required to implement High-Fidelity Wraparound (HFW) to fidelity under the Full Service Partnership (FSP) program. All FSPs for children and youth must align with the principles, values, and standards of the HFW model. HFW provides a comprehensive, holistic, evidence-based, child/youth and family-driven process for responding when children and youth experience significant mental health or behavioral challenges, including children and youth involved in multiple child/youth serving systems. HFW is a team-based and family-centered evidence-based practice that includes an "anything necessary" approach to care for children and youth with the most intensive mental health or behavioral challenges. The HFW model combines a team-based case management and facilitation approach with individualized and community-based mental health services and supports tailored to meet the individualized needs of the child/youth and family. South Coast Community Services takes pride in providing our staff with competitive compensation, opportunities for professional growth, access to diverse client populations, clinical autonomy, and a strong support system of seasoned employees.

Requirements

High school diploma or GED.
Writing skills adequate to complete documentation as required.
Personal experience navigating the child welfare system, juvenile justice system, educational system or mental health system for oneself or in a caregiver/parent capacity.
Personal or professional experience accessing community resources.
Commitment to practice cultural respectfulness and relevance.
Ability to maintain healthy boundaries while building trust
Strong peer engagement and communication skills
Medi-Cal Certified Peer Support Specialist Preferred. Must be willing to obtain and maintain certification after hire.
Valid CA driver’s license and proof of automobile insurance.
Completion of CPR/First Aid/ProACT certification within the first thirty (30) days of employment.

Nice To Haves

Lived experience as the parent/caregiver, preferred.
Training/Experience in one or all of the following Evidenced Based Practices: High Fidelity Wraparound (HFW) Intensive Case Management (ICM)

Responsibilities

Actively participate in the engagement process by providing reassurance that the family’s circumstances and challenges will be handled confidentially.
Listen with empathy and without judgment to identify their needs, strengths, and key supports.
Help orient parents and family members to the Wraparound process, using lived experience to guide them through system structures, identify barriers, and assist in removing obstacles to success.
Address parents’ needs through empathetic communication, ensuring they feel supported, empowered, and equipped to advocate for themselves while being connected to meaningful resources.
Support parents in understanding the importance of involving and connecting with extended family and other supportive individuals to build permanent, lasting relationships and prepare for life beyond formal services.
Provide opportunities for parents to prepare before meetings and decision-making sessions so they can confidently advocate for themselves and their families.
Ensure that parents have the opportunity to share their perspectives during meetings and that their voices, cultures, and preferences are respected and reflected in the plans and strategies developed to support positive change.
Share observations and feedback when practices do not reflect fidelity to the core Wraparound principles and values (team-based, strengths-based, outcome-focused, persistent, and needs-driven).
Provide direct services to support the implementation of Child and Family Team (CFT) plan strategies and offer assistance during crisis situations as needed.
Support the development of effective parenting and self-care skills through one-on-one meetings and group sessions, sharing insights from lived experience.
Advocate within organizations and systems to ensure that policies and practices respect and honor the voice, vision, and lived experience of families as experts in their own lives and equal partners in their care.
Participate in evaluations, quality improvement activities, and ongoing training in alignment with Wraparound standards and best practices.