Paramedic

SHOALS AMBULANCE LLC • Memphis, TN

9d • Onsite

About The Position

Under the direction of the Dispatch Supervisor, a Dispatcher will be responsible for the deployment and tracking and movement of units on an ongoing basis throughout the day per local System Status Management Plan. They will broadcast orders to crews regarding runs, emergencies and general information. Dispatchers will operate radio, telephone, or computer equipment relay information or orders to proper individuals or members of management. In addition, the dispatcher, under Emergency Medical Dispatch protocol, will be required to take caller information, determine the nature of the run request, dispatch runs (emergent and non-emergent) to the crews in an appropriate and timely manner, and record pertinent information.

Requirements

• Must possess a high degree of personal integrity and responsibility.
• Currently licensed, certified or registered by the appropriate state agencies.
• Currently certified in Emergency Medical Dispatch by MPDS or other appropriate organization.
• Ability to work effectively with minimal supervision, using good judgment.
• Ability to work in a fast paced, hectic, high-pressure environment.
• Ability to simultaneously manage multiple activities without error.
• Superior spatial orientation ability in order to be able to read and interpret maps.
• Good computer skills and ability to type at least 30 words per minute.
• Ability to work efficiently and interact in a constructive and professional manner with other employees, public safety personnel and medical staff.
• Ability to interact effectively and professionally with patients, customers, clients, family members, bystanders, and the general public in such a manner as to reflect positively on the company.
• Demonstrate a level of skill and ability consistent with the provision of quality customer care.
• Ability to reach, push and pull.
• Ability to sit for long periods of time.
• Ability to use phones and radios to communicate with callers, crews and other staff.
• Ability to use mouse or keyboard to input data into computer over long periods of time.
• Ability to view graphic and text data on multiple computer screens for long periods of times.
• Ability to complete all job duties during any and all hours of the day and night.

Nice To Haves

• Previous or current certification as Emergency Medical Technician.

Responsibilities

• Deployment and tracking of units on an ongoing basis throughout the day per local System Status Management Plan.
• Broadcast orders to crews regarding runs, emergencies and general information.
• Operate radio, telephone, or computer equipment to relay information or orders to proper individuals or members of management.
• Take caller information under Emergency Medical Dispatch protocol.
• Determine the nature of the run request.
• Dispatch runs (emergent and non-emergent) to the crews in an appropriate and timely manner.
• Record pertinent information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed