The crew member who acts as the patient care attendant is responsible for all aspects of patient care, beginning with preparation of the patient compartment of the ambulance at the start of the shift. Quality patient care is the primary goal of our company. All PCRs are subject to retrospective review by our Quality Assurance manager. Deficiencies in recording or in patient care will be promptly addressed in accordance with our current company Quality Assurance policy. Ambulances are subject to inspection by representatives of the State EMS office without advance notice. Inspectors will show proper identification and conduct inspections on the spot. In the event of an inspection, the crew must notify the dispatcher immediately, then cooperate fully with the inspector. As requested by the inspector, the crew will present or demonstrate any or all equipment on the ambulance. At the completion of the inspection, the inspector will present the crew with a copy of the inspection sheet that will be turned over to the supervisor at the end of the shift. The crew will promptly notify the dispatcher of the results of the inspection. In the event a violation notice is issued, the crew must contact a supervisor prior to accepting another patient. The supervisor will decide the course of action. Our policies and procedures are geared toward strict compliance with the New York State Department of Health regulations. In the event a violation results from an administrative shortcoming, management will accept responsibility and promptly correct the procedure. In the event a violation results from failure on the part of the attendant, disciplinary action will be taken. The foregoing delineates primary responsibilities but is not intended to eliminate creative effort on the part of our employees. Management encourages constructive criticism and recommendations for modification of policies that will result in improving our work environment and service to our patients and clients.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed