Paramedic

PeopleOne Health•Boca Raton, FL

12d•$20 - $29

About The Position

The Paramedic supports high-quality, patient-centered care in an ambulatory primary care setting. The role provides patient intake, clinical monitoring, diagnostic testing, specimen collection, procedure support, and timely recognition and escalation of urgent or emergent conditions. Clinical activities must be authorized, within the Paramedic’s training and demonstrated competencies, and performed under physician medical direction and established orders or protocols, consistent with Florida law and PeopleOne Health policy. The position also supports care coordination, preventive health initiatives, and safe, efficient daily center operations. The Paramedic helps guide the member experience and coordinate front-office workflows, including outreach, responding to inquiries, scheduling, maintaining patient records, and coordinating referrals and prior authorizations. Clinical work includes assisting providers, administering medications and immunizations under provider order, collecting and processing specimens, performing point-of-care testing and delegated procedures, and monitoring patients for changes in condition. The role maintains accurate electronic medical records and supports infection control, compliance, quality initiatives, and emergency preparedness. The position provides no supervision to others and may require travel to centers within the market.

Requirements

Successful completion of an approved paramedic education program meeting Florida Department of Health certification requirements.
Current, active, unrestricted Florida Paramedic certification issued by the Florida Department of Health and in good standing.
Current Basic Life Support/AED certification from an AHA-accredited provider.
Maintain state-required continuing education, recertification, and applicable clinical competency requirements.
2–5 years of outpatient, ambulatory, or primary care experience.
Strong knowledge of primary care nursing and clinical workflows.
Excellent verbal and written communication, interpersonal, and customer service skills.
Strong clinical judgment and ability to escalate concerns appropriately.
Strong organizational skills and attention to detail; ability to multitask in a fast-paced ambulatory environment.
Proficiency with technology, including Zoom, Google Workspace, or related software.
Professionalism, compassion, respect, discretion, and adherence to patient confidentiality.
Basic understanding of medical terminology, coding procedures, and clinical pharmacology.
Ability to receive feedback and direction, work independently and as part of a team, adapt to change, learn new workflows, and demonstrate flexibility, dependability, and initiative.
Ability to work with diverse groups of people of varying ages, ethnicities, and life experiences.
Ability to travel to centers within the market.
Child Clearance – Act 33; Criminal Clearance – Act 38; FBI Clearance – Act 73.
Possible exposure to blood and body fluids, infectious diseases, chemicals, and repetitive motions; regular computer use; frequent talking, hearing, and reaching with hands and arms; occasional lifting or moving of up to 20 pounds; close vision and ability to adjust focus.

Nice To Haves

Experience in value-based care, population health, or preventive medicine.
National Registry of Emergency Medical Technicians (NREMT) certification may support initial eligibility but does not replace the required Florida certification.

Responsibilities

Guide the member experience by providing information about care options and resources, and maintain knowledge of membership plans.
Manage, conduct, and track outreach initiatives for the member population; provide customer service and follow up on member inquiries and needs.
Use technology, data, and internal information to help employees obtain appropriate and cost-efficient care for disease and condition management.
Answer and return telephone calls, schedule appointments, confirm future appointments, and coordinate daily office activities, including greeting patients and checking them in and out.
Scan and enter protected health information and other documents into patient charts; perform data entry and maintain patient files.
Verify active membership through the member portal and obtain prior authorization for outgoing referrals when necessary.
Perform patient intake, including recording vital signs, updating medical history, reconciling medications, and documenting chief complaints.
Assist providers with examinations, procedures, and treatments.
Administer medications and immunizations by approved routes under provider order and within state scope of practice.
Perform venipuncture and specimen collection and processing, and prepare laboratory samples for transport or analysis.
Perform point-of-care and CLIA-waived testing in accordance with policy and competency validation.
Perform delegated clinical tasks within scope, including wound care, dressing changes, suture or staple removal, ear irrigation, EKGs, and nebulizer treatments.
Recognize changes in patient condition, conduct focused observations within training and protocols, notify the treating provider promptly, and activate emergency response or emergency medical services when indicated.
Prepare and stock examination rooms and procedural areas; maintain infection prevention and control standards, including proper biohazard handling.
Assist with medication inventory, vaccine management, and clinical supply monitoring.
Complete standing-order and protocol-based care activities as directed; coordinate referrals, diagnostic testing, and follow-up care.
Assist with care-gap closure, quality-measure outreach, chronic disease management, and preventive-care initiatives.
Accurately document patient care, interventions, and communications in the electronic medical record; process telephone encounters, refill requests, prior authorizations, and patient messages according to workflow.
Maintain confidentiality and HIPAA compliance; participate in chart preparation, pre-visit planning, clinical audits, compliance monitoring, and quality initiatives.
Maintain awareness of the State Paramedic scope of practice and work only within authorized limits.
Use daily, weekly, and monthly checklists to support clinical, regulatory, and safety compliance; participate in emergency-preparedness drills and clinical competency validations.
Support infection control, OSHA, CLIA, and regulatory-readiness activities, and perform additional responsibilities as assigned.