Paramedic Dispatcher 1

Denver Health•Denver, CO

3d•Onsite

About The Position

We are recruiting for a mission-driven Paramedic Dispatcher 1 to join our team! At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency. This role performs dispatch work operating and monitoring communications equipment in response to medical emergencies. All hires start at Paramedic Dispatcher 1. Career ladder progression includes job and pay advancement, upon successful completion of established training period, based on appropriate experience. Dispatcher 1: $32.18/hr - Sr. Dispatcher: $40.23/hr. Positions are located at Denver 911 Communications Center, 12025 45th St., Denver, CO 80239.

Requirements

High School Diploma or GED required.
One year of public safety or emergency medical dispatching experience required, -OR- two years of experience in emergency or non-emergency telephone public contact work required.
One year as a 911 emergency operator, -OR- one year of experience as an Emergency Medical Technician - Basic (EMT-B) on an emergency ambulance preferred.
Ability to collaborate with multidisciplinary teams – internal and external to Denver Health.
Knowledge of Computer Aided Dispatch (CAD) software.
Knowledge of Emergency Medical Dispatch processes.
Ability to work in an unstructured environment to establish priorities, review work and resolve problems.
Listening and recall skills, as well as the ability to multi-task.

Nice To Haves

Experience with mass notification systems, preferred

Responsibilities

Answers 911 and other emergency telephone lines where callers are requesting medical assistance (20%)
Monitors and controls the movement of ambulances (10%)
Initiates Emergency Medical Dispatch procedures (10%)
Gathers and prioritizes data received from emergency telephone contacts (10%)
Receives reports and complaints and records pertinent information (10%)
Schedules and arranges inter-facility patient transfers (10%)
Maintains a daily activity log (10%)
Maintains and distributes updates of hospital divert status changes (10%)
Participates as a preceptor for EMS students, and may assist with orientation of new employees (10%)

Benefits

Generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs.
Tuition assistance, career advancement pathways, and professional development.
Meaningful financial advantages through loan forgiveness eligibility and employer contributions.
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer